I've been there recently on a few Tuesdays or Wednesdays around 3.00 pm. Never had to queue before. I live in Brighton so normally use Wilson Avenue, but I'm helping a friend do her garden in Burgess Hill. The staff at the BH tip are the most helpful ever. They've currently suspended the having to show I.D. for where you live.
Yep, use it all the time (live less than a mile away). Only real queues tend to be at the weekends when the weather is ok, otherwise unlikely to queue. Staff are brilliant - half the time when you’re in the process of unloading your boot, you get back to your car for the next armful and they’ve already taken what’s left.