[Misc] Builders and appointments

[narly101]

I've needed some fence work done, as well as some minor building work, and I've contacted 4 builders in my area to arrange viewings for quotes, and only one of them has had the decency to turn up (albeit an hour late). The others haven't even bothered to offer an apology as to why they didn't arrive.

Is this typical?

 

[BLOCK F]

I've needed some fence work done, as well as some minor building work, and I've contacted 4 builders in my area to arrange viewings for quotes, and only one of them has had the decency to turn up (albeit an hour late). The others haven't even bothered to offer an apology as to why they didn't arrive.

Is this typical?

From my experience, yes.

 

[dazzer6666]

I've needed some fence work done, as well as some minor building work, and I've contacted 4 builders in my area to arrange viewings for quotes, and only one of them has had the decency to turn up (albeit an hour late). The others haven't even bothered to offer an apology as to why they didn't arrive.

Is this typical?

Fairly, yes......job not that big, they’re all busy so can understandably be a bit picky. Put it up on here as a separate post asking for recommendations (rather than a general criticism of the trade) and you might get some ?

 

[Mellor 3 Ward 4]

Should be a poll.

I'd be on the fence.

 

[narly101]

Fairly, yes......job not that big, they’re all busy so can understandably be a bit picky. Put it up on here as a separate post asking for recommendations (rather than a general criticism of the trade) and you might get some ?

"can understandably be a bit picky" - that doesn't explain shocking bad manners, and woeful customer service. It doesn't take a minute to send an email, text, or call to say "sorry". None of them had the common courtesy to do so.

 

[Weststander]

Yes.

Most have always been awful at manners/PR with homeowners, unless there’s a building recession on, when they need the work.

The majority take too much work on, and ‘fib’ to customers as they spin too many plates.

 

[Weststander]

Should be a poll.

I'd be on the fence.

With a panel making the final decision.

 

[Live by the sea]

Yes - most builders are glorified geezers who have little or no manners.

 

[dazzer6666]

With a panel making the final decision.

Post the results on here. We can all picket up then.

 

[BLOCK F]

"can understandably be a bit picky" - that doesn't explain shocking bad manners, and woeful customer service. It doesn't take a minute to send an email, text, or call to say "sorry". None of them had the common courtesy to do so.

I agree.
Of course, there are honourable exceptions, but it would be kind to say that communication is something the building trade should work on!

 

[Juan Albion]

With a panel making the final decision.

I'd prefer to hedge my bets.

 

[Justice]

I always text if I’m delayed if that helps keeps most customers on side

 

[banjo]

With a panel making the final decision.

Good post.

 

[A mex eyecan]

With a panel making the final decision.

would they inform everyone by post?

sorry Banjo you beat me to it

 

[dazzer6666]

would they inform everyone by post?

sorry Banjo you beat me to it

Hah, beat you both [emoji4]

 

[clockend1983]

"can understandably be a bit picky" - that doesn't explain shocking bad manners, and woeful customer service. It doesn't take a minute to send an email, text, or call to say "sorry". None of them had the common courtesy to do so.

Personally I wooden worry too much
about it try a post on fb or something like that
bud

 

[Hu_Camus]

Brace yourselves for a bit more of this.

 

[Brownstuff]

Most builders have jobs already sorted for the next 6 months as plenty of work out there
Best asking on here for someone who can sort

 

[dazzer6666]

If it’s fencing, you do worse than get in touch with our erstwhile former NS ‘leader’ the Judge..........

 

[Chicken Run]

I always text if I’m delayed if that helps keeps most customers on side

Always late but the speed they drive you’d think they were early...