Listening to him (which I have never really done so closely before) it seems to me he has not got the charisma of a tough talking , business minded large company type CEO
What like Ken Bates?
I don't agree at all, leadership is far more complex than that. Steve Jobs for example was very successful at Apple and he wasn't what you'd call a tough talking, autocratic business character!
If he wasn't good at what he does he'd not have the millions he's pumped into this club. He's the visionary and he employs a senior management team who's job is to follow that vision, he's clear about what he wants and his management team are delivering it.
Last season was about compliance to FFP, success on the field of play and moving a step closer to being PL ready - when you measure how successful we've been against those objectives you have to call it a job well done.