Since1982
Well-known member
Another vote for Octopus. Easy to send monthly readings, clear monthly statements, cheap and I find them incredibly responsive on Twitter if I ever need to ask something.
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[Finance] Best energy supplier
- Thread starter Wardy's twin
- Start date
Dick Swiveller
Well-known member
- Sep 9, 2011
- 9,524
Another Bulb fan. Got £50 credit and gave Richard Herring £50 credit by using his code as a thank you for all the years of podcasts.
Recidivist
Active member
Happy with Avro. Pretty simple to use and efficient.
Stay away from Lumo at all costs though. Dreadful company with rubbish app and impossible to speak to anyone unless you fancy phoning Australia....
Sent from my iPhone using Tapatalk
Stay away from Lumo at all costs though. Dreadful company with rubbish app and impossible to speak to anyone unless you fancy phoning Australia....
Sent from my iPhone using Tapatalk
I think it is not so much 'best' but 'less shit'
I've been with Bulb for a while now and the app just works, if you give monthly readings you get an accurate bill and easy to amend DD. They even give you a 'recommended' level to cover the year peaks / troughs which seems accurate. Never had to use customer services.
Definitely seek out someone with a referral link - seems to be £50 at the moment
I've been with Bulb for a while now and the app just works, if you give monthly readings you get an accurate bill and easy to amend DD. They even give you a 'recommended' level to cover the year peaks / troughs which seems accurate. Never had to use customer services.
Definitely seek out someone with a referral link - seems to be £50 at the moment
Eddiespearritt
Well-known member
Bulb have saved us a fortune compared to SSE previously. Seem to be green - and the online stuff is pretty efficient.
METALMICKY
Well-known member
- Jan 30, 2004
- 6,821
This! Very easy to use. Just did an annual comparison and the most I could save was £5 a year with Octopus. Not really worth changing but it looks like octopus and Bulb are the best ones to save cash.
banjo
GOSBTS
I use Switchcraft who do all the searching and recommend when to switch. Currently with Pureplanet.
Worthingite
Sexy Pete... :D
Igloo here, but I'm biased because I also work for them. BUT we have fantastic reviews, guaranteed service timescales and are very transparent with our pricing. We only offer a variable rate tariff though, so not ideal for everyone
If you can put up with the emails signed off "Love and Power", Octopus are ok. All pretty clear and transparent. Good customer service.
Bulb is fine until you need support. Then it gets ... shall we say, not so great? I switched away from Bulb mid October last year. Final bill came through first week of November, they overcharged me by more than £100 (long story behind why, but it was 100% their fault and completely preventable). Then took 7 weeks to correct their error, with a couple of missteps along the way. Most of that 7 weeks was taken up by them doing diddly squat because they don't employ enough staff to get through email help requests at any sort of reasonable speed.
Sorted. Thanks.