Why don't all those that feel they have a complaint actually email the club with the details of the problem. And I don't mean send an email with just a tirade of expletives. The club might monitor NSC but I doubt they will change because a few anonymous keyboard warriors are upset.
As for TLG, does anyone genuinely believe they lost the contract because their pitch wasn't flashy enough. It is clear, and has been for a long time, that the club are concerned with increasing revenues so from that you can surmise that Sodexo were pitching on the basis of higher income. If they don't resolve the problems then revenues will drop and presumably some clauses in the contract will kick in, possible with the same outcome that saw Azure bite the dust.
As for TLG, does anyone genuinely believe they lost the contract because their pitch wasn't flashy enough. It is clear, and has been for a long time, that the club are concerned with increasing revenues so from that you can surmise that Sodexo were pitching on the basis of higher income. If they don't resolve the problems then revenues will drop and presumably some clauses in the contract will kick in, possible with the same outcome that saw Azure bite the dust.