My doppelgänger at polegate station is refusing season ticket travel until two hours before kick off. Southern memo apparantly.
This is from the Travel Guide.
You can use your match day ticket, season ticket,or proof of match day ticket purchase to use most services between 11:30am and 9pm for a 3pm kick off and between 4:15pm and midnight for a 7:45pm kick off. Free travel services for other kick-off times will vary accordingly
Therefore for a 5.30 kick off, the free train travel should be available 2pm not just from 3.30pm.
And this on a day when the club are advising fans to arrive early.
You really can't make up how bad Southern are
It's 4.5 hours for 3pm and 7.45pm kickoffs........
You really can't make up how bad Southern are
My doppelgänger at polegate station is refusing season ticket travel until two hours before kick off. Southern memo apparantly.
Can this company get any more customer unfriendly? Don't answer!
Did you ask to see the memo? Scandalous.
11.30 + 4.30 = 16.00 or 4pm.
Brilliant display of maths
Forget T&Cs. This is the sort of nonsense DESTROYING this country. The gall of it must stick like a cactus in the OPs throat: when Southern fail do bother to turn up, their employees behave like utter bell ends. Ow, that's because they are...my bad!
wrong. Jumped to spectacular wrong conclusion. Come back when you've wiped all that egg off your angry mug.If you are blaming the individual employees, then I'd respectfully suggest that it's you that's the utter bell-end. You're probably one of of those twats that yells at some poor just-above-minimum-wage sap in a hi-viz jacket for all the wrong reasons. Maybe look a bit deeper into the reasons for this ongoing shit?