[Football] Arsenal tickets arrived yet?

[thedonkeycentrehalf]

We got ours last week. However, must take ages to write names on 3000 tickets by hand. Maybe they got writer's cramp to add to our injury list?

 

[Deleted member 37369]

I've been randomly selected to collect mine at the ground!

 

[Guinness Boy]

I've been randomly selected to collect mine at the ground!

So have I but my son hasn’t! He’s going to have to come with me to collect anyway.

No problem at all with the club policy but I do wish they’d include every ticket in a booking or none of them. Now got to wait to see if his comes today or tomorrow or I’m on the blower to Supporter Services anyway

 

[Deleted member 37369]

So have I but my son hasn’t! He’s going to have to come with me to collect anyway.

No problem at all with the club policy but I do wish they’d include every ticket in a booking or none of them. Now got to wait to see if his comes today or tomorrow or I’m on the blower to Supporter Services anyway

Yes, that is a tad odd!

 

[Gazwag]

So have I but my son hasn’t! He’s going to have to come with me to collect anyway.

No problem at all with the club policy but I do wish they’d include every ticket in a booking or none of them. Now got to wait to see if his comes today or tomorrow or I’m on the blower to Supporter Services anyway

Same with my daughter and her boyfriend, he has had an email that he's got to collect at ground, she hasn't but not received ticket yet

 

[Nicks]

Yes, that is a tad odd!

My son got the email yesterday saying to collect at the ground and so far I haven't received my ticket.
So do I get the £1.00 back I paid to get his ticket posted to me ?

 

[Deleted member 37369]

My son got the email yesterday saying to collect at the ground and so far I haven't received my ticket.
So do I get the £1.00 back I paid to get his ticket posted to me ?

They'll have a little pot of £1 coins where you collect your ticket ...

 

[Kuipers Supporters Club]

Same with my daughter and her boyfriend, he has had an email that he's got to collect at ground, she hasn't but not received ticket yet

Same as our group.

 

[Hotchilidog]

It's getting ridiculous this season. It's taking ages for tickets to come through, I just do not understand it. The sooner we get a digital option for away tickets the better.

 

[Nicks]

Got told this morning my ticket was posted 1st Class yesterday.

 

[Kuipers Supporters Club]

Two of ours arrived today. Other has to collect from the ground!

 

[Arthur]

Mine has just arrived. Post marked the 5th

 

[Giraffe]

When I buy 5 match tickets 33 days before the event, why does the Club have to play brinkmanship, and aim to get them through the post to me (for which of course I paid £5) with just 2 postal days to spare before the event?

It is getting really bad now. I think they need to review this. Medium term hopefully the answer is more clubs to do digital tickets but as it stands it doesn't work very well. I don't get why they're not posted when we buy them, or why else are we being asked to buy them so far in advance?

 

[seagullwedgee]

Still no tickets arrived for my group of 5.

 

[The Sock of Poskett]

Came last week if I remember rightly ...

 

[Ike and Tina Burner]

My Chelsea tickets came about a week after the match. One of my Arsenal tickets has arrived but I doubt the other will come in time. It's really frustrating and frankly bizarre that the club don't offer digital or print at home tickets. They don't get much wrong but the management of away tickets has been a complete joke this season.

 

[Giraffe]

My Chelsea tickets came about a week after the match. One of my Arsenal tickets has arrived but I doubt the other will come in time. It's really frustrating and frankly bizarre that the club don't offer digital or print at home tickets. They don't get much wrong but the management of away tickets has been a complete joke this season.

It's up to the away club to offer digital tickets. only Spurs have done it.

Their general away ticket origanisation is spot on and has been for many seasons. I fear the writing of names on the tickets has caused the issue since this began as I don't remember many issues before this. How else can you explain why I ordered on day one that we don't yet have our tickets?

We also, for Forest, had one of our group have to collect the ticket because of, to quote the email, "processing issues". I assume they meant they forgot to put it in the envelope?

 

[Deleted member 37369]

My Chelsea tickets came about a week after the match. One of my Arsenal tickets has arrived but I doubt the other will come in time. It's really frustrating and frankly bizarre that the club don't offer digital or print at home tickets. They don't get much wrong but the management of away tickets has been a complete joke this season.

Is this not down to the home club??

Brighton can't offer digital or print at home tickets if the home club don't offer them. Spurs do and the ticket I received was digital.

 

[Bozza]

My Chelsea tickets came about a week after the match. One of my Arsenal tickets has arrived but I doubt the other will come in time. It's really frustrating and frankly bizarre that the club don't offer digital or print at home tickets. They don't get much wrong but the management of away tickets has been a complete joke this season.

I doubt it's Albion's fault/choice regarding digital away tickets, it likely falls on the home club and possibility the compatibility between two differing ticket systems. Spurs were digital and, I think, Everton was too, at least in part. It feels like things are slowly moving in the right direction - it's in everyone's benefit for their to be digital ticketing for all Premier League fixtures for both home and away fans.

 

[Ike and Tina Burner]

It's up to the away club to offer digital tickets. only Spurs have done it.

Their general away ticket origanisation is spot on and has been for many seasons. I fear the writing of names on the tickets has caused the issue since this began as I don't remember many issues before this. How else can you explain why I ordered on day one that we don't yet have our tickets?

We also, for Forest, had one of our group have to collect the ticket because of, to quote the email, "processing issues". I assume they meant they forgot to put it in the envelope?

I agree that they've been very good at managing away tickets previously. I think postal strikes have been the main issue this year. Not the club's fault obviously but it's still frustrating that tickets don't arrive. Surely there are ways to mitigate postal issues. I wonder if other clubs have had the same issues this season.

I doubt it's Albion's fault/choice regarding digital away tickets, it likely falls on the home club and possibility the compatibility between two differing ticket systems. Spurs were digital and, I think, Everton was too, at least in part. It feels like things are slowly moving in the right direction - it's in everyone's benefit for their to be digital ticketing for all Premier League fixtures for both home and away fans.

Is this not down to the home club??

Brighton can't offer digital or print at home tickets if the home club don't offer them. Spurs do and the ticket I received was digital.

Yeah that's true actually, I'd forgotten about Spurs away being digital. I retract my criticism on that score but I still think that the management of away tickets has been terrible this season.