Arsenal away 1st October - ticket availability

[Titanic]

It's almost as if we are asking for a system designed with the end-user experience in mind. That would never work!

#crazyidea

 

[Goring-by-Seagull]

Actually, after some actual maths, mine haven't been added after all.

I'd imagine that for those that need them they'll be added before sale tomorrow - they normally are.

 

[Horton's halftime iceberg]

Actually after some actual maths, mine haven't been added after all.

I'd imagine that for those that need them they'll be added before sale tomorrow - they normally are.

Probably the bank holiday as would normally go on on the Monday

 

[LowKarate]

Already added over here

Is your name Aaron Aardvark?

 

[Giraffe]

It amazes me that the adding of points isn't automatic once the game has been played. Seems daft that we are waiting on someone to press a button if they remember on Tuesday.

 

[essbee1]

It amazes me that the adding of points isn't automatic once the game has been played. Seems daft that we are waiting on someone to press a button if they remember on Tuesday.

I agree - it causes unnecessary worry which could be totally removed in one fell swoop.

 

[studio150]

Its only a worry if you are just below a threshold for getting tickets on day 1, otherwise its a non issue providing the points are added eventually

 

[Mr Banana]

It's almost as if we are asking for a system designed with the end-user experience in mind. That would never work!

Spose it shouldn't surprise because there are companies much bigger than the Albion who clearly don't bother with UX. But holy shit, the ticketing site is terrible

 

[Beach Hut]

Groovy gang has expanded to 8 for this one, must be some glory hunters in there

 

[Horton's halftime iceberg]

Still no Watford points added - stops me buying at 9 by about 3 points - very frustrating - I hope someone presses a button at 9 to update the system.

 

[Ron Manager]

Not the Club's fault if enough points haven't been picked up without relying upon the Watford tally

 

[Horton's halftime iceberg]

Not the Club's fault if enough points haven't been picked up without relying upon the Watford tally

The club need to explain when points are allocated to enable people to know when they can buy. A lot of people need to organise breaks and time when they can be on line to book tickets. So in a small way it is down to the club to show breakdowns of points and show when they are allocated or not allocated, to allow people. As you say the Im alright Jack brigade do not need to worry.

 

[Bozza]

Not the Club's fault if enough points haven't been picked up without relying upon the Watford tally

It makes no difference to me, but surely the club should have a consistent timeline for the addition of points relating to any given fixture. If they are added on a Monday morning following a game (and there is some suggestion that this is the norm) then it should have happened after the Watford game, bank holiday or not.

If the process requires manual intervention and it means someone has to put in a couple of hours work, then so be it.

 

[VICENTE]

Not the Club's fault if enough points haven't been picked up without relying upon the Watford tally

Yes it is the clubs fault, completely contradicts the points system and brackets if after you have been to the Watford game and earned enough points, the points still then haven't been added to your account before the sale of the next game...

 

[Giraffe]

It makes no difference to me, but surely the club should have a consistent timeline for the addition of points relating to any given fixture. If they are added on a Monday morning following a game (and there is some suggestion that this is the norm) then it should have happened after the Watford game, bank holiday or not.

If the process requires manual intervention and it means someone has to put in a couple of hours work, then so be it.

Agree with all of this. Its frankly a bit amateur to not do this.

 

[HCxUK]

Blimey - over a thousand ahead of me in the queue, estimated time of arrival on site 9:30, not sure I've ever had to wait this long..

 

[ChazzyBHA]

Blimey - over a thousand ahead of me in the queue, estimated time of arrival on site 9:30, not sure I've ever had to wait this long..

Same here! I think they will sell out by midday!

 

[Goring-by-Seagull]

For those lucky enough to have been at the front of the queue - have they released them all from the off?

 

[Al Bion]

Blimey - over a thousand ahead of me in the queue, estimated time of arrival on site 9:30, not sure I've ever had to wait this long..

I got on at 9.01 and there was 1,221 in front of me, expected arrival time 9.40!

 

[Petee]

Yes it is the clubs fault, completely contradicts the points system and brackets if after you have been to the Watford game and earned enough points, the points still then haven't been added to your account before the sale of the next game...

Exactly this. I have 251 points. The threshold is 261. Watford points yet to be added which will put me in the threshold for today. I attended the game, points are meant to be added after the game, why haven't the club done anything? #BarberOUT