Arsenal away 1st October - ticket availability

[Giraffe]

Part of the problem is that the club in their wisdom have put five home games up for sale for STH guests at exactly the same time. including Palace at home. That really does not make any sense. Why not stagger those on another day?!

 

[Originunknown]

Part of the problem is that the club in their wisdom have put five home games up for sale for STH guests at exactly the same time. including Palace at home. That really does not make any sense. Why not stagger those on another day?!

Absolutely, they've put too many up at once here. For example, I'm looking for Arsenal, Everton and Palace extras all at once.

 

[studio150]

Wasn't there a problem with the payment provider last time as well.

How difficult can it be, given the queuing system and only a limited number of people can access the ticket site at any one time, which you assume would be a number less than the limits on the payment provider system requirements, so it shouldn't fall over.

However it seems that it does everytime.

 

[Driver8]

Wasn't there a problem with the payment provider last time as well.

How difficult can it be, given the queuing system and only a limited number of people can access the ticket site at any one time, which you assume would be a number less than the limits on the payment provider system requirements, so it shouldn't fall over.

However it seems that it does everytime.

It’s not ****ing rocket science is it.

 

[Official Old Man]

Still on hold, everyone else the same or in a queue that's moving?

 

[Richy_Seagull]

How many arsenal tickets are allocated out of interest?


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[Bozza]

Part of the problem is that the club in their wisdom have put five home games up for sale for STH guests at exactly the same time. including Palace at home. That really does not make any sense. Why not stagger those on another day?!

With a robust, user-friendly ticketing system married up with a best-in-class payment provider, why would they?

 

[Blackadder]

Do we need to log out and start again or will it resume with our place in the queue?

 

[Horton's halftime iceberg]

How many arsenal tickets are allocated out of interest?


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The info says we have 3000

 

[Kuipers Supporters Club]

I'm phoning the club to ask whether we should log in and out of the Q

 

[Gazwag]

I can confirm the seats free are not going down so nothing is being sold at the moment, just to reassure people

 

[ATFC Seagull]

What a shambles. I have been online waiting in a queue for a long time now, not moving. I can't devote an entire morning to getting these tickets so am going to have to give up soon.

 

[Al Bion]

Still on hold, everyone else the same or in a queue that's moving?

I'm stuck too, I tried logging in from another screen/browser but that was just a paused queue too (and around 2000 people in front of me) as it stands I 'just' have 239 in front

 

[papajaff]

We're up and running again

 

[ATFC Seagull]

Now back on...

 

[Bozza]

Area 20: 0 seats
21: 418
22: 424
23: 864
Disabled: 32

Total: 1738 @ 09:40

 

[abc]

What a shambles. I have been online waiting in a queue for a long time now, not moving. I can't devote an entire morning to getting these tickets so am going to have to give up soon.

So do we have the right to be dissatisfied and complain as a CUSTOMER or do we accept that as a FAN we are just lucky to have the 'experience' of almost being able to buy a ticket and the honour of wasting a morning?

 

[Notters]

Mine still says there are problems?! Should I refresh?!

 

[Official Old Man]

And I'm back in the queue.