HalfaSeatOn
Well-known member
So do I and the key card would be great if it wasn't for the complete botch job when it comes to loading the ticket. Purchasing a ticket is great but my local station has 2 terminals which are regularly broken when ever it rains (who'd expect them to be weather proof?). So then I have a ticket but it's not on the card, the conductor does not have the ability to load tickets and I can't load it elsewhere as it can only be loaded at one location. So I end up phoning customer services to have it changed to a location that does work and I wait of 24+ hours Not a smooth process for the 21st century.
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My key card is at the back of a drawer somewhere. I seemed to spend more time on the phone to customer services so stopped using it.