Lord Bracknell
On fire
I can't begin to express my anger about what has happened to the Co-op Bank in the last decade or so.
A bit of personal background to start with ...
My dad (who died in 1982) was head of domestic banking in the organisation and led the bank through a very successful period of expansion and growth that was accompanied by the development of ethical banking that enhanced the reputation of the organisation and set it up for all sorts of positive things that made the bank special.
What has gone wrong is that the bank lost sight of the fact that its strength and USP was always that it provided a straightforward, ethical domestic banking service - uncluttered with any of the fancy notions that characterise the world of speculative investment banking, staffed by over-paid, bonus-focused gamblers, motivated only by the extent to which they personally can get rich.
As a senior executive of the bank, my dad earned a good salary, with no bonuses. His colleagues were committed, skilful people who built up a successful organisation, because they believed in the principles of the Co-operative movement.
All that has gone. And now we have a struggling shambles of a bank that is chasing around trying to correct the mistakes that have been made over the past 15 years or so. It looks quite likely that this struggle will not succeed.
In the meantime, I remain a customer and am very satisfied with the basic domestic banking service that I get. If only they had just kept to that remit.
A bit of personal background to start with ...
My dad (who died in 1982) was head of domestic banking in the organisation and led the bank through a very successful period of expansion and growth that was accompanied by the development of ethical banking that enhanced the reputation of the organisation and set it up for all sorts of positive things that made the bank special.
What has gone wrong is that the bank lost sight of the fact that its strength and USP was always that it provided a straightforward, ethical domestic banking service - uncluttered with any of the fancy notions that characterise the world of speculative investment banking, staffed by over-paid, bonus-focused gamblers, motivated only by the extent to which they personally can get rich.
As a senior executive of the bank, my dad earned a good salary, with no bonuses. His colleagues were committed, skilful people who built up a successful organisation, because they believed in the principles of the Co-operative movement.
All that has gone. And now we have a struggling shambles of a bank that is chasing around trying to correct the mistakes that have been made over the past 15 years or so. It looks quite likely that this struggle will not succeed.
In the meantime, I remain a customer and am very satisfied with the basic domestic banking service that I get. If only they had just kept to that remit.