Anyone managed to top their smartcard up with cash yet?

[Another Berkshire Seagull]

Went to the website, followed the e-cash top-up link

Treied my fan number with my ticketing pwd, postcode (they used this as your default on the ticketing site) - Didnt work.

Tried the Reset Password option - An error occurred message.

Tried the register function....website crash.

Anyone managed to get on yet??

 

[brightonmark1234]

i have tried the e-cash top link on the website and i am having the same problems

 

[Everest]

I think you need to register for it (not fan number)
Clicked on register but got error.

 

[Giraffe]

Oh good lord. Not again.

 

[mcshane in the 79th]

You didn't think it was going to be straight forward did you?

 

[Djmiles]

Oh dear!

 

[seagullondon]

The ticket office have just told me they expect us to be able to top up our smartcards at 14.59 on 6th August.

 

[eastlondonseagull]

You didn't think it was going to be straight forward did you?

This

 

[seagulls4ever]

This is getting ridiculous now.

 

[Fef]

The ticket office have just told me they expect us to be able to top up our smartcards at 14.59 on 6th August.

In that case, I might be tempted to eat it while I'm in the concourse.

 

[ferring seagull]

originally posted by spellfast

Any one tried to top up their smartcard. I logged on but can't find any smartcard logo to click on??


I found that too, the instuctions in the paperwork don't seem to be correct. There is, as you say, no ST/smart card logo to click on to. If you go into account details there is no logo and no obvious way of topping up.

Looks cool though !

 

[Wozza]

Only takes drachmas too, I hear.

 

[Muhammad - I’m hard - Bruce Lee]

the fan number on my smart card is different to the one on my receipt so im NOT trying yet

 

[John Boy]

I've logged on the on-line ticket site (as you would do to order match tickets) but I can't find an e-card top up logo/ smartcard logo. Am I looking in the correct place?

 

[stevedx]

am I being dumb here, why do we need to load money onto it?

 

[albionite]

You are according to the letter, but the e-cash top up part is in the fans section on seagulls.co.uk

 

[Curly5194]

am I being dumb here, why do we need to load money onto it?

Cos it's easier than using cash and you get 10% cashback for everything bought at stadium, including drinks and food and goods purchased at the club shop!

 

[John Boy]

You are according to the letter, but the e-cash top up part is in the fans section on seagulls.co.uk

Thanks, found it now- but got an error message!

Seems like it will be working in time for the Tottenham game

Smart Card Top Ups

 

[stevedx]

So can you not use cash for drinks and food etc?

 

[mcshane in the 79th]

So can you not use cash for drinks and food etc?

You can but be prepared to be mocked and goaded from the hoards queuing behnid you