[Albion] Anyone know what TWR and EXS are on Alamo car rental agreement?

[Bozza]

I had a little incident with my hire car on a narrow road in Marseille when we got a little bit lost, resulting in our nearly-new car not being quite to pristine when I returned it.

I took out some extra protection/insurance which I believe, at the very least, reduces what it will cost me, and I'm hoping it will actually be reduced to literally nothing.

However, I can't find details of the optional protections - TWR and EXS - anywhere via Google at all.

Anyone know?

 

[Guinness Boy]

EXS could be your excess- what you have to pay before you’re covered. It’s a guess though

 

[peterward]

I had a little incident with my hire car on a narrow road in Marseille when we got a little bit lost, resulting in our nearly-new car not being quite to pristine when I returned it.

I took out some extra protection/insurance which I believe, at the very least, reduces what it will cost me, and I'm hoping it will actually be reduced to literally nothing.

However, I can't find details of the optional protections - TWR and EXS - anywhere via Google at all.

Anyone know?


View attachment 167768

Just about to head off to Nimes airport in our Alamo fiat 500 (luckily with no damage thus far)


We took the optional excess insurance only, whilst I cannot be 100% sure of what you've done, looking at similar daily cost, I'm pretty sure the EXS is the excess reduction insurance in your case to take excess from 1500 euros to zero (thus you shouldnt be charged extra for your accident), and that excess to zero doesn't include some things, which you have to pay a few quid more for to include.

Reasonably sure the T is tyres, the W is windows or wrong fuel, not sure on the R?

 

[Sussexscots]

As they are under the heading 'Optional Protections', and you took out a comprehensive package, I'd speculate that TWR is a Theft Waiver. Equally, could be Tyres/Windows/Replacement Key.

and EXS an Excess Waiver.

So hopefully you'll not be charged anything extra.

 

[Vin]

I had a little incident with my hire car on a narrow road in Marseille when we got a little bit lost, resulting in our nearly-new car not being quite to pristine when I returned it.

I took out some extra protection/insurance which I believe, at the very least, reduces what it will cost me, and I'm hoping it will actually be reduced to literally nothing.

However, I can't find details of the optional protections - TWR and EXS - anywhere via Google at all.

Anyone know?


View attachment 167768

Check the T&C’s for the coverage on EXS as it’s usually a proportion of damage to different parts of the car. I got charged £340 for a little scrape in Italy this year.

 

[papachris]

For future reference. I strongly recommend taking out your own car rental insurance. I hire cars quite often but actually I am in plus normally after only one trip.
I pay £45 per year for the insurance which covers you and any named driver on the policy for unlimited hires up to a maximum of 6 months for a single hire.
I then pay only the basic price of the hire which saves me much more than I paid for the annual insurance.
Basically if there is a mishap and you lose your deposit to the hire company it can be claimed back from your own insurance

 

[BeardyChops]

Bard says:

TWR stands for Tire and Wheel Protection and EXS stands for Excess Sidewall Protection. Both of these are optional damage waiver products that can be purchased when renting a car from Alamo.

TWR covers the cost of repairing or replacing a damaged or lost tire or wheel, while EXS covers the cost of repairing or replacing a damaged sidewall on a tire.

Which sounds the sort of way rental companies would charge different fees for slightly different things!

 

[BNthree]

For future reference. I strongly recommend taking out your own car rental insurance. I hire cars quite often but actually I am in plus normally after only one trip.
I pay £45 per year for the insurance which covers you and any named driver on the policy for unlimited hires up to a maximum of 6 months for a single hire.
I then pay only the basic price of the hire which saves me much more than I paid for the annual insurance.
Basically if there is a mishap and you lose your deposit to the hire company it can be claimed back from your own insurance

Please could you post a link to company/plan you use as this sounds very handy. Thanks

 

[papachris]

Please could you post a link to company/plan you use as this sounds very handy. Thanks

Cheap Travel Insurance - Single / Multi-Trip Insurance - Worldwide Insure

Worldwide Insure: Trusted Low-Cost Travel Insurance for Global Single & Annual Multi Trips. Medical & Specialist Travel Policies. Est. 1993. Get Covered Now.

www.worldwideinsure.com

I just checked. Last time I paid £69.50 for a year's cover. Still pretty good I think.

I have the annual deluxe cover. Covering all of Europe including my country of residence (Estonia)

 

[kelvinnewman]

Bard says:

TWR stands for Tire and Wheel Protection and EXS stands for Excess Sidewall Protection. Both of these are optional damage waiver products that can be purchased when renting a car from Alamo.

TWR covers the cost of repairing or replacing a damaged or lost tire or wheel, while EXS covers the cost of repairing or replacing a damaged sidewall on a tire.

Which sounds the sort of way rental companies would charge different fees for slightly different things!

If that's the case 22 euros to insure the side walls but 7 euros to insure the wheels feels a bit unbalanced to me?

 

[Pevenseagull]

Could be worse

Tourists using sat-nav jam car in narrow Tenby footpath

"No-one's ever got a vehicle down there before," says the mechanic who helped free it.

www.bbc.co.uk