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[Football] Anyone ever taken a betting complaint to IBAS?



Timbo

Well-known member
Jul 5, 2003
4,322
Hassocks
For the third time, Bet365 have had me over. It’s never been for much but I’m finally pissed off with it. Has anyone ever gone to IBAS? Is it worth it or is it just a commission made up of people from the betting companies?
 




bobbysmith01

Well-known member
Feb 6, 2015
806
For the third time, Bet365 have had me over. It’s never been for much but I’m finally pissed off with it. Has anyone ever gone to IBAS? Is it worth it or is it just a commission made up of people from the betting companies?

I have, and without going into detail, I was conned by Sky Sports on a shot on target bet which they said was a cross, although 9/10 people said shot, they took 12 weeks to back up Sky Sports, a total waste of time.


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South west gull

New member
Nov 3, 2021
1,008
For the third time, Bet365 have had me over. It’s never been for much but I’m finally pissed off with it. Has anyone ever gone to IBAS? Is it worth it or is it just a commission made up of people from the betting companies?
What is the problem?

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Timbo

Well-known member
Jul 5, 2003
4,322
Hassocks
I have, and without going into detail, I was conned by Sky Sports on a shot on target bet which they said was a cross, although 9/10 people said shot, they took 12 weeks to back up Sky Sports, a total waste of time.


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Thanks. I think mine is fairly clear cut though. 5th game in an accumulator, first 4 all won. Last one was a random game in Kenya, needed over 2.5 goals and it was 1 all on 86 minutes. Home side get a penalty and the away team walk off. 3 days after the game Bet365 are now claiming 1 all was the result. Last result should have been void but has been settled as lost.
 


Paulie Gualtieri

Bada Bing
NSC Patron
May 8, 2018
10,644
Thanks. I think mine is fairly clear cut though. 5th game in an accumulator, first 4 all won. Last one was a random game in Kenya, needed over 2.5 goals and it was 1 all on 86 minutes. Home side get a penalty and the away team walk off. 3 days after the game Bet365 are now claiming 1 all was the result. Last result should have been void but has been settled as lost.

Wouldn’t the away team forfeit the game thus a home win?


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Timbo

Well-known member
Jul 5, 2003
4,322
Hassocks
What is the problem?

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See above reply! It’s not difficult to find out the last game was abandoned, really not sure where they’re getting their information from. It makes you wonder how accurate they are when you’re betting on games you can’t see!
 




The Wizard

Well-known member
Jul 2, 2009
18,401
Unfortunately the law is a bitch and as they have written in their terms and conditions. 4F04B912-EAD8-42BC-A7F8-A281B4CE3A6F.jpeg

I would suggest if you’re betting on Kenya friendlies then maybe there is a bit of an issue there as well mate, had a friend that used to bet on the Azerbaijan U18 league.

Just to clarify this rule is ridiculous but it’s written very clearly in their terms
 




Timbo

Well-known member
Jul 5, 2003
4,322
Hassocks
Unfortunately the law is a bitch and as they have written in their terms and conditions.View attachment 150092

I would suggest if you’re betting on Kenya friendlies then maybe there is a bit of an issue there as well mate, had a friend that used to bet on the Azerbaijan U18 league.

Just to clarify this rule is ridiculous but it’s written very clearly in their terms

This game wasn’t a friendly fortunately, it was in the Kenyan National League (which may suggest that if I’m betting on that then I have a different problem entirely!)

It’s not really even about the money although it’s a couple of hundred quid. More the way they’ve completely dismissed everything I’ve said. First they offered a £5 bet credit, I told them I didn’t want it but they sent it through anyway which pissed me off even more!
 










albionalex

Well-known member
Feb 26, 2009
4,740
Toronto
Thanks. I think mine is fairly clear cut though. 5th game in an accumulator, first 4 all won. Last one was a random game in Kenya, needed over 2.5 goals and it was 1 all on 86 minutes. Home side get a penalty and the away team walk off. 3 days after the game Bet365 are now claiming 1 all was the result. Last result should have been void but has been settled as lost.

Can you share a link here to any news article about the game?
 






The Wizard

Well-known member
Jul 2, 2009
18,401
It states clearly in their terms and conditions if the full 90 is not played bets will be void, unless the game is a friendly. What reason have 365 given for not honouring this term out of interest?

E7223976-A686-4E78-ACDC-31B33F0E776D.jpeg
 






Leegull

Well-known member
Apr 7, 2016
1,142
They’re claiming it was the final score, not sure why.

Don’t muck about with IBAS, if you’re adamant and can prove that the game was abandoned then they’re clearly in breach of their own rules and should be paying you for your earlier winning selections.

Just take them to the small claims court they’re very unlikely to show and contest and will be liable for your costs in bringing the claim which should be £35 - £50…

Will probably close your account either way but that doesn’t sound like a great loss…
 






Anchorman

Active member
Oct 19, 2007
153
I made a claim against Betfair many years ago and IBAS upheld it and made them pay out. I think they are properly neutral and if you can demonstrate Bet365 are factually in the wrong you should get paid.
 


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