ewe2
Well-known member
Well that’s reduced my customer satisfaction …..
Yeah they did sell chocolate covered peanuts and raisinsAlmost certainly……
But surely if the offending items/supplier has been investigate/fined and removed why does the whole show have to be terminated.We dont know the facts. For all we know , someone had an alergic reaction resulting in a very serious life threating incident, and some have gone for the "club wants to make more money" angle
Even if that isnt the case then there are other implications
When I was running a small business, the health standards team when visiting made it very clear that there was a fine of something like £20 000 per INCIDENT, so in this case that is EVERY bag of sweets mislabled. That very quickly adds up
Can you imaginne what would happen should someone die, and it comes out that the club knew of another incident but let the trading continue
Sometimes shitty things result in what is probably simply a small error-but the consequences could be horrific
Bet you’re fun at partiesI assume it was nuts so a serious issues. Sodexo should have their contract removed as it was their subcontractor. Add to this the number of times the pies and burgers are at best warm so shouldn’t be sold. I’ve had their manager in removing all the burgers before as they were nearly cold. So Sodexo could be doing mass food poisoning
Lets face it this site wouldn't exist if it wasn't for the conspiracy theory brigade. It is a shame though, just one small mistake . . .Would think so…….must have had a serious impact on someone (although as usual the comments under the post have immediately gone into conspiracy theory type stuff - Sodexo looking for an excuse to kick them out and sell sweets themselves etc etc)
Whilst conceding that Sodexo are from from brilliant, l don't believe they are really any better or worse than most catering companies, dealing with and serving tens of thousands of customers within a few short hours is far from easy, and remember the club sacked two catering companies within a very short time just after the Amex opened, before Sodexo were appointed.I assume it was nuts so a serious issues. Sodexo should have their contract removed as it was their subcontractor. Add to this the number of times the pies and burgers are at best warm so shouldn’t be sold. I’ve had their manager in removing all the burgers before as they were nearly cold. So Sodexo could be doing mass food poisoning
There you have it - they’ve been selling half measures. Disgraceful!
That would depend on whether or not the "risk" of a repeat was assesed as high enough to warrant that.But surely if the offending items/supplier has been investigate/fined and removed why does the whole show have to be terminated.
Does this mean that if Sodexo mislabels or buys in a mislabeled product then they will lose their entire franchise at the Amex ? (Some may say hopefully....)