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A catering moan



hans kraay fan club

The voice of reason.
Helpful Moderator
Mar 16, 2005
62,763
Chandlers Ford
....as I haven't had one for quite some time.

Immediately post-match in the WSL (North end): not a single veggie pie to be had, making me regret not getting on earlier on in the afternoon, and they ran out of Harveys.

(Yes, I know there are far more important things)

As an added (first world) moan on the veggie pie...

My lad is vegetarian. He loves the veggie pie - and why not - looks quite tasty, with its butternut squash and vegetable filling. So, off I go, pre-match (NW). Do you have a 'veggie pie'? Chap checks, and produces a box with a big 'V' marked on it.

...

How's the pie, I ask?

Not great, but thanks anyway.

I have a look and see that he is nibbling not on his favoured pie, but on a Spinach and Ricotta one. He hates ricotta.



It's not a BIG moan - but is it too much to ask, to know what flavour of pie you're actually buying? Notwithstanding pie-roulette us carnivores don't just get a box with 'M' marked on it, with whatever random flavour they decide on that week.
 






Dave the OAP

Well-known member
Jul 5, 2003
46,762
at home
I
As an added (first world) moan on the veggie pie...

My lad is vegetarian. He loves the veggie pie - and why not - looks quite tasty, with its butternut squash and vegetable filling. So, off
I go, pre-match (NW). Do you have a 'veggie pie'? Chap checks, and produces a box with a big 'V' marked on it.

...

How's the pie, I ask?

Not great, but thanks anyway.

I have a look and see that he is nibbling not on his favoured pie, but on a Spinach and Ricotta one. He hates ricotta.



It's not a BIG moan - but is it too much to ask, to know what flavour of pie you're actually buying? Notwithstanding pie-roulette us carnivores don't just get a box with 'M' marked on it, with whatever random flavour they decide on that week.

Not wishing to pick any holes in your constructed argument, but you stay that you asked the chap, " ...have you a veggie pie..." He looked and saw a pie marked V for veggie and gave you said pie, as requested by you.

You then suggest that actually the veggie pie was not to your lads liking.

So actually, the guy behind the counter did EXACTLY what you asked for. How on gods green earth is he to know that your son doesn't like the ingredients of the pie on offer?

Can you possibly expand your argument to explain exactly what the issue is here and how this is the fault of the club.

Thankyou in anticipation
 


Giraffe

VERY part time moderator
Helpful Moderator
NSC Patron
Aug 8, 2005
27,230
I gave up buying food and drink at the AMEX a long time ago.
 


The Birdman

New member
Nov 30, 2008
6,313
Haywards Heath
What struck me as crazy was pulling down the shutters on the WSL bar while there were still customers being served. It was 6.00 pm and there were lots of people still milling around, socialising and drinking in the concourse area. Any sensible bar manager would have seen more potential sales, not just staff who want to go home.

We inevitably saw what was happening as simply an invitation to wander off for more drinks in Brighton.
Bring back Hardings caters local and Brighton Fans and know how to sell beer and great hospitality catering. Pop into the bar at the outdoor ice rink for a beer and snack at the Brighton Pavilion.
 




Chicken Run

Member Since Jul 2003
NSC Patron
Jul 17, 2003
19,811
Valley of Hangleton
I

Not wishing to pick any holes in your constructed argument, but you stay that you asked the chap, " ...have you a veggie pie..." He looked and saw a pie marked V for veggie and gave you said pie, as requested by you.

You then suggest that actually the veggie pie was not to your lads liking.

So actually, the guy behind the counter did EXACTLY what you asked for. How on gods green earth is he to know that your son doesn't like the ingredients of the pie on offer?

Can you possibly expand your argument to explain exactly what the issue is here and how this is the fault of the club.

Thankyou in anticipation[/

Yep all of this…
 


Martlet

Well-known member
Jul 15, 2003
687
What's the betting they ordered for recent 'real' attendances rather than the made up ones? As far as the caterers are concerned, they probably had an excellent day...
 


Bozza

You can change this
Helpful Moderator
Jul 4, 2003
57,295
Back in Sussex
I

Not wishing to pick any holes in your constructed argument, but you stay that you asked the chap, " ...have you a veggie pie..." He looked and saw a pie marked V for veggie and gave you said pie, as requested by you.

You then suggest that actually the veggie pie was not to your lads liking.

So actually, the guy behind the counter did EXACTLY what you asked for. How on gods green earth is he to know that your son doesn't like the ingredients of the pie on offer?

Can you possibly expand your argument to explain exactly what the issue is here and how this is the fault of the club.

Thankyou in anticipation

There are two veggie pies. There is "the veggie pie" - the standard offering with butternut and stuff in it, and then there is "the veggie special pie" - a limited-ish edition featuring spinach and ricotta.

If you ask for "the veggie pie" as is suggested happened, you should be given the butternut-y one. Indeed, so poor is the general signage relating to special pies, it could be the case that any given supporter had no idea there was an alternative.

I say that because I didn't know the special was still available having seen no mention of it whatsoever. All of which annoys me more now as it seems they hadn't just run out of one pie, but two.
 




m20gull

Well-known member
Jun 10, 2004
3,478
Land of the Chavs
I

Not wishing to pick any holes in your constructed argument, but you stay that you asked the chap, " ...have you a veggie pie..." He looked and saw a pie marked V for veggie and gave you said pie, as requested by you.

You then suggest that actually the veggie pie was not to your lads liking.

So actually, the guy behind the counter did EXACTLY what you asked for. How on gods green earth is he to know that your son doesn't like the ingredients of the pie on offer?

Can you possibly expand your argument to explain exactly what the issue is here and how this is the fault of the club.

Thankyou in anticipation
Consistency of expectation. After three years of tomatoey, vegetable based pies the spinach and ricotta version was quite a surprise. Not an unpleasant one, if you like ricotta, but a surprise none-the-less.

It would be like them offering a Meat pie which some weeks is chicken, some weeks beef and some weeks rabbit. Would you still buy it?

With the dearth of Harvey's in the North Stand after the match I am convinced that is the first time I have had a Spinach and Ricotta pie washed down with red wine at a football match. What happened to meat and potato pie and a Bovril?
 


Gwylan

Well-known member
Jul 5, 2003
31,830
Uffern
As it was my birthday, I was looking forward to a couple of drinks with some mates: we tried five bars and there was no Harveys (or the guest bitter) in any of them. I don't buy this idea that they weren't expecting a big gate, the club and the Argus were both talking about a bumper attendance in the middle of the week, so the caterers certainly shouldn't have been unprepared
 


Dave the OAP

Well-known member
Jul 5, 2003
46,762
at home
There are two veggie pies. There is "the veggie pie" - the standard offering with butternut and stuff in it, and then there is "the veggie special pie" - a limited-ish edition featuring spinach and ricotta.

If you ask for "the veggie pie" as is suggested happened, you should be given the butternut-y one. Indeed, so poor is the general signage relating to special pies, it could be the case that any given supporter had no idea there was an alternative.

I say that because I didn't know the special was still available having seen no mention of it whatsoever. All of which annoys me more now as it seems they hadn't just run out of one pie, but two.

With the seriousness of our current predicament, I can understand how this must have caused such distress. What a shit club we have that doesn't ask the customer what version of vegetarian pie you would like.

All other issues pale into insignificance.

Barber OUT and take that lap dog burke with you.
 




Bozza

You can change this
Helpful Moderator
Jul 4, 2003
57,295
Back in Sussex
With the seriousness of our current predicament, I can understand how this must have caused such distress. What a shit club we have that doesn't ask the customer what version of vegetarian pie you would like.

All other issues pale into insignificance.

Eh? It wasn't me was it.

If you flick back to the opening post of this thread, you will see that my moan was that I was unable to get any sort of veggie pie at all at the end of the game. You will also notice that I acknowledge that there are considerably more important issues than what I experienced.

But thanks, anyway, for your contribution.
 


Dave the OAP

Well-known member
Jul 5, 2003
46,762
at home
Eh? It wasn't me was it.

If you flick back to the opening post of this thread, you will see that my moan was that I was unable to get any sort of veggie pie at all at the end of the game. You will also notice that I acknowledge that there are considerably more important issues than what I experienced.

But thanks, anyway, for your contribution.

No it wasn't aimed at you.

But Thankyou for thanking me for my contribution. It is most appreciated.
 


8ace

Banned
Jul 21, 2003
23,811
Brighton
They had run out of Strongbow before the game in the WSU, this meant I didn't have anything to drink for over an hour :eek:
Barber OUT etc.
 




crabface

Well-known member
Mar 24, 2012
1,887
Restrained from starting a thread on this, but as there is one now. How on earth does the club run out of Harveys 5 minutes after the game. Everyone knew there was going to be a big turn out, so why not order more?

The club is a shambles on the pitch and a shambles off it. One Club No Ambition.
 


Dave the OAP

Well-known member
Jul 5, 2003
46,762
at home
To be fair, I have only had a couple of pies in our tennancy at the Amex and sent one back. I do occasionally get a cup of coffee....they don't do decaf, which is unfortunate, but I was served on Saturday by a very pleasant young lady in the north stand concourse and my coffee was delivered with a smile. Can't ask for anything else!
 




Herr Tubthumper

Well-known member
NSC Patron
Jul 11, 2003
62,706
The Fatherland
Clear your inbox [MENTION=6886]Bozza[/MENTION], as I suspect a 700,000 word email explaining the "difficulties" inherent with selling pies at a football ground is on it's way as I type.
 




Surf's Up

Well-known member
Jul 17, 2011
10,437
Here
No Harvey's in WSL, middle kiosk, after final whistle. None at WSL north end. Move to North Stand- no frigging Harvey's at any of the bars. Join the line for Dick's Bar, get in after a few minutes, straight to the bar-No Fecking Harvey's apart from their super cold Albion Ale in bottles.

Good to see a professional caterer at work. How did these people get the contract? No wonder the queue for the Brighton bound train was the longest I've seen it for ages. I thought they wanted us to stay and spend money at the club?

It's beginning to look like the club should take control of catering. Erm, maybe not after their handling of things this season. As you were.

Similar to my experience - obvious major underestimation of demand by the caterers. Appalling demonstration of professional incompetence.
 




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