[News] £2,104.18: tourists charged by the date for rides on Brighton Palace Pier

[A1X]

https://www.theguardian.com/uk-news...by-the-date-for-rides-on-brighton-palace-pier

The pier – which is largely cashless – blamed the fiasco on the processing company Worldpay, which it said had used the date of the transaction instead of the actual amount in each case.

Worldpay, which is now working to provide refunds, then compounded the anger of customers who contacted it by refusing to engage with them on the grounds of data protection.

I believe the technical term is "whoops"

 

[portslade seagull]

https://www.theguardian.com/uk-news...by-the-date-for-rides-on-brighton-palace-pier



I believe the technical term is "whoops"

Maybe stronger terms if it had been swiped from our bank accounts and then cost overdraft fees

 

[AmexRuislip]

I think I was charged a similar amount for parking at Bridge Street car park on a matchday

 

[Westdene Seagull]

Always amazes be how businesses can take your money out of your account immediately but refunds strangely take days ..... one word to Worldpay ..... BACS !!!!!!

 

[studio150]

Forget about querying the £2k charge I would have been querying £85 for rides and candyfloss.

 

[el punal]

I think I was charged a similar amount for parking at Bridge Street car park on a matchday

At least you didn’t have to cough up to some naughty Scouse boys doing the “look after yer car mistah” routine.

 

[AmexRuislip]

At least you didn’t have to cough up to some naughty Scouse boys doing the “look after yer car mistah” routine.

Calm down, calm down....

 

[el punal]

Calm down, calm down....

Soft lad!

 

[AmexRuislip]

Soft lad!

You know we can have a lorra lorra lorra fun with this

 

[Garage_Doors]

At least you didn’t have to cough up to some naughty Scouse boys doing the “look after yer car mistah” routine.

One of the little oinks did me up there last time. After i parked i got the obligatory
“look after yer car mistah”, told him i was alright as i had left my
Rottweiler in the back and he would look after it ok thank you.

"can he put out fires mistah", cocky little shit, cost me a tenner !

 

[keaton]

It's also affected hundreds of pubs banking systems in the city. Apparently people have been charged over£5 for a pint of crap lager in lots of places

 

[dsr-burnley]

They can count themselves lucky they weren't on a 4-digit year. £202,104.18 would have been interesting. Good luck gettng the refund when the directors and staff have all retired to the Bahamas.

 

[maltaseagull]

I am puzzled as to why this has only become news over 3 years after the error

 

[Westdene Seagull]

I am puzzled as to why this has only become news over 3 years after the error

- it happened this year.

 

[BN9 BHA]

I am puzzled as to why this has only become news over 3 years after the error

Are you seeing a different date on the link?

 

[Neville's Breakfast]

‘Data protection’ and ‘GDPR’ ; the latest versions of ‘more than my jobs worth’ or ‘can’t be arsed.’

 

[Brian Potter]

Always amazes be how businesses can take your money out of your account immediately but refunds strangely take days ..... one word to Worldpay ..... BACS !!!!!!

Two words - Faster Payment

 

[surrey jim]

I am puzzled as to why this has only become news over 3 years after the error

210418 is YYMMDD

 

[Bodian]

Always amazes be how businesses can take your money out of your account immediately but refunds strangely take days ..... one word to Worldpay ..... BACS !!!!!!

Interestingly though - if the date was 18 April, the article says that they didn't take the money till 22 June!

 

[maltaseagull]

210418 is YYMMDD

Ahhhh silly me.

I am used to DDMMYY.

When did it change?

Was it since Brexit