You must be the first person in history who phoned the AA and wanted a breakdown !Obviously when I had rung them the previous year and asked for a breakdown
I always avoid auto renewal for my car insurance as the auto renewal price is always much higher than it would be if you were insuring as a new customer. Also one year I was inadvertently registered for auto renewal without my knowledge so when I renewed my insurance with another company after shopping around I ended up with two car insurances. Fortunately I noticed and managed to cancel the auto renewal one and got a refund but I could have easily missed it if I hadn't checked my credit card bill carefully.
For some reason I let myself slip into auto renewal for my AA membership as I just assumed that it would be a standard price for everyone for each level of service... BIG mistake.
When I checked my credit card bill my AA membership renewal had been charged at a WHOPPING £498 25.!!!
I remembered when it was high last year at £451.74 I rang them to question it and asked them to give me a breakdown of the cost of each service which included joint membership, home start and national recovery. The totals they gave me did indeed come to £451.74, so I just assumed that AA membership had rocketed from what it used to be.
But this year when I was charged £498.25 I thought this isn't right, so rather than ring them I went on their website to find out how much it would cost as a new customer. I got an online quote which came to just £180.48. So I was being charged £317. 77 more than a new customer.
That was taking the piss. So much for customer loyalty as I've been with the AA for around 30 years.
So this time I rang them armed with the knowledge of the online quote and confronted them with it. They said the £180.48 was a special offer for new customers only. But after I threatened to cancel my membership she agreed to refund the difference.
Obviously when I had rung them the previous year and asked for a breakdown they gave me a breakdown of what they were charging me personally for each service and not a breakdown of what each service would cost as a new customer.
Anyone else been stung by auto renewal?
I thought you couldn’t renew until you were 1 month away from your renewal date?A hack with car insurance nearly everyone puts down immediate cover if you enter the start date of cover 1 -2 months in into the future it’s way cheaper sometimes up to 50%
You would be right a quick google says it’s a month. I remember reading a message when I was using Cuvva for a while .I thought you couldn’t renew until you were 1 month away from your renewal date?
Can recommend Green flag as well. So easy to get assistance and communication is great.Haven’t touched AA or RAC for donkey’s years. Green flag have always been my best bet.
Much the same as Sky but they can increasing play ' hard ball ' and you need to call their bluff by putting in your cancellation notice.Yep, I have a yearly rolleyes phone calls with the AA renewal as they try to fleece me. They always back down though in fairness, but it’s annoying to have to keep doing it
A hack with car insurance nearly everyone puts down immediate cover if you enter the start date of cover 1 -2 months in into the future it’s way cheaper sometimes up to 50%
I was going to start a thread about mobile contracts today, but since this is here....
My 24 month contract with EE ended in Sept 23. Roughly £42/m for 4GB data and max speed of 100mbps. I was also paying for a GalaxyS21 within that agreement.
We were in the (protracted) process of moving house, so I did nothing about changing the contract. I thought it would wait until we moved. That was in April 2024. In that time, it slipped my mind.
This week I got a data warning because I was nearing my 4GB limit. I've been paying £42/m for 14 months for 4GB of data!!
It turns out that when EE arent shafting existing customers, they offer 30GB for £9/m.
I called them today and got the "it's in the contract, you could have changed at any time". They are right, but clearly they were taking advantage.
Please take this as a reminder to check you mobile agreement.
As for my phone? I now have unlimited data, at unlimited speed on a 12 month agreement for £24/m and EE have refunded me £200.
Is what I should have done originally.Surely buying your phone outright and then shopping around for the best sim deal is the way to go?
This worked out much cheaper and with more flexibilty over here.
I've been with RAC over 20 years and only in recent years have they tried their luck.Yep, I have a yearly rolleyes phone calls with the AA renewal as they try to fleece me. They always back down though in fairness, but it’s annoying to have to keep doing it