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[Albion] Catering



BN9 BHA

DOCKERS
NSC Patron
Jul 14, 2013
22,630
Newhaven
Food isn't the club, it's Serco. If it's sold out it's because the Serco stand manager is under a LOT of pressure not to have any wastage at the end of their shift and have to guess how much to cook. Serco seem to prefer to slightly under cater so they don't lose money with food thrown away at the end of the shift rather than over cater and make more sales. The stand manager is just a random that is on a zero hours contract and isn't particularly well versed in their role usually.
I hope the vegan KitKats that the WSU stand manager over ordered have a long shelf life :smile:
 




Easy 10

Brain dead MUG SHEEP
Jul 5, 2003
62,373
Location Location
Food isn't the club, it's Serco. If it's sold out it's because the Serco stand manager is under a LOT of pressure not to have any wastage at the end of their shift and have to guess how much to cook. Serco seem to prefer to slightly under cater so they don't lose money with food thrown away at the end of the shift rather than over cater and make more sales. The stand manager is just a random that is on a zero hours contract and isn't particularly well versed in their role usually.
I assume you mean Sodexo, not Serco ?
Serco seem to be mainly responsible for transporting prisoners. Although I grant you, the food prices are criminal.
 


BNthree

Plastic JCL
Sep 14, 2016
11,442
WeHo
I assume you mean Sodexo, not Serco ?
Serco seem to be mainly responsible for transporting prisoners. Although I grant you, the food prices are criminal.
😂 oops yes thanks for pointing that out
 


Wardy's twin

Well-known member
Oct 21, 2014
8,843
Food isn't the club, it's Sodexo If it's sold out it's because the Sodexo stand manager is under a LOT of pressure not to have any wastage at the end of their shift and have to guess how much to cook. Sodexo seem to prefer to slightly under cater so they don't lose money with food thrown away at the end of the shift rather than over cater and make more sales. The stand manager is just a random that is on a zero hours contract and isn't particularly well versed in their role usually.


*edited as got the contractor wrong, d’oh”
Not sure what the production costs of a pie are but last season noticed one of the stewards walking out with a bin liner (white and translucent) with about 50 pies in it....
 


Cowfold Seagull

Fan of the 17 bus
Apr 22, 2009
22,110
Cowfold
Yep. Its not bad now. And for us non drinkers it's opened up the tea queue.

I'm honestly amazed anyone eats food at the stadium. It's absolute slurry. Even the smell of it turns my stomach. Microwaved meat served by oily 16y year olds
Not sure l agree with your comments, (when it comes to the wonderful Piglets pies), but love your choice of words, "microwaved meat, and oily 16 year olds"!
 




Motogull

Todd Warrior
Sep 16, 2005
10,441
My lad liked the new cheeseburger.

I liked the 10% discount.

Sadly no sign of the sausage and egg muffin thing.
 


abc

Well-known member
Jan 6, 2007
1,370
Food isn't the club, it's Sodexo If it's sold out it's because the Sodexo stand manager is under a LOT of pressure not to have any wastage at the end of their shift and have to guess how much to cook. Sodexo seem to prefer to slightly under cater so they don't lose money with food thrown away at the end of the shift rather than over cater and make more sales. The stand manager is just a random that is on a zero hours contract and isn't particularly well versed in their role usually.


*edited as got the contractor wrong, d’oh”

Sorry but it is 100% the club. They award the catering contract and dictate the terms and ultimately the amount the contractor can spend on the ‘offering’. It’s to the clubs discredit that they don’t care that their ‘customers’ are being ripped off
 


thedonkeycentrehalf

Moved back to wear the gloves (again)
Jul 7, 2003
9,327
WSU was a mess before kickoff. I started queuing at ten past two and took nearly 30 minutes to get a Bovril and some tap water.

One poor girl was servIng two different queues in the middle kiosk. Eventually the stand manager got hold of the supervisor and told him to get someone else serving as the queues were blocking the concourse.
 




HHGull

BZ fan club
Dec 29, 2011
730
Did anyone try this delicious offering?
 

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BNthree

Plastic JCL
Sep 14, 2016
11,442
WeHo
Sorry but it is 100% the club. They award the catering contract and dictate the terms and ultimately the amount the contractor can spend on the ‘offering’. It’s to the clubs discredit that they don’t care that their ‘customers’ are being ripped off

Indeed ultimately it is the club yes, but a lot of the things being moaned about here are the result of quite low paid managers making decisions with pressure from their higher ups to save money/keep costs down. I’m sure Barber will tell us it is a great success as they’ve sold more pies than ever before or the like.
 






ac gull

Well-known member
Jul 7, 2003
1,982
midlands
asked for guest pie and cup of tea

order taken and paid for

then says

- no guest pies left
- no cups of tea left

So had chicken pie and coffee - suspect if I asked for refund instead would still be waiting there now
 




pwlr1966

Active member
Aug 7, 2011
271
West upper today, far right kiosk, queue 20 people long and the cashier diecides to close his till and walk off not even telling the next person in line. when challenged the the customer was told to *uck OFF.. I was in the same Queue and called for a sodexo supervisor to explain, they did F - all
 






ManOfSussex

We wunt be druv
Apr 11, 2016
15,154
Rape of Hastings, Sussex
Due to the kick off time today I needed something to eat at the ground, so for the first time this season I did at The Amex. I went for the cheeseburger. My biggest gripe with it was the bun - it felt and tasted stale. As for the rest of it, it's never going to be a gourmet burger at a football ground, but it actually did the job. Shame about the bun though.
 


WhingForPresident

.
NSC Patron
Feb 23, 2009
17,244
Marlborough
Due to the kick off time today I needed something to eat at the ground, so for the first time this season I did at The Amex. I went for the cheeseburger. My biggest gripe with it was the bun - it felt and tasted stale. As for the rest of it, it's never going to be a gourmet burger at a football ground, but it actually did the job. Shame about the bun though.
And that's the 'upgraded' bun 🙄

WSL queues were moving quickly at HT, wasn't even planning to have a pint but thought I may as well take the opportunity while it was there, and had ample time to drink it before KO. Seems something changed for the better today in terms of service, hopefully it continues.
 


ManOfSussex

We wunt be druv
Apr 11, 2016
15,154
Rape of Hastings, Sussex
And that's the 'upgraded' bun 🙄

WSL queues were moving quickly at HT, wasn't even planning to have a pint but thought I may as well take the opportunity while it was there, and had ample time to drink it before KO. Seems something changed for the better today in terms of service, hopefully it continues.
That bun was diabolical. :nono:
 




Rowdey

Well-known member
NSC Patron
Jul 7, 2003
2,586
Herne Hill
Did anyone try this delicious offering?
Actual LOLZ at seeing the couple in front of me at HT in NS order one of these.. wasnt quite so funny when they asked for knife and fork and server was pretty baffled.. not sure if they got cutlery, and how/where you would find a place to put it down and eat it..
Looked pretty good tho, Cauli cheese, carrots, Roasties, Gravy (!) Madness at a footie game..
 




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