North of Robertsbridge
Well-known member
I ordered a dozen bottles of Harvey's Albion
to sip while watching the footie
Unfortunately, they shipped the wrong beer (Armada) so I asked if they would kindly exchange
Just had the reply
How's that for outstanding customer service?
North of R
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Unfortunately, they shipped the wrong beer (Armada) so I asked if they would kindly exchange
Just had the reply
Hello
I am sorry about this ‘mis-pick’, I’ll send the correct product today for you
Are you OK to share the incorrect beer with friends/ colleagues? This will avoid the costly collection fee’s couriers charge and hopefully bring some joy.
Kind Regards
Adam
Harvey’s Brewery Shop
How's that for outstanding customer service?
North of R