You are at queue position...........

[Gazwag]

9............. trying to talk to somebody at the ticket office - why can't they play Sussex by the Sea rather than this bloody annoying music.

 

[arfer guinness]

Have just spent 26 minutes climbing from 11 to 3 then got cut off. Started again at 16 now at 5 30 minutes later, not cut off yet. And yes fed up with bloody music, couldn't they just tune you into the radio even radio 3.

 

[The Large One]

I spend so much time queueing, I think I'm going to have to get my e-Cash thing sorted in person.

Even a selection from Broadway would be better (though I'd prefer The Who).

 

[Titanic]

We appreciate your patience... someone will be with you shortly...

 

[Titanic]

We apologise for the delay... someone will be with you shortly...

 

[Titanic]

Thank you for calling... please continue to hold... our representative will be with you in just a moment...

Yeah right!

 

[Titanic]

We appreciate your patience... and apologise for the delay... someone will be with you shortly...

 

[Titanic]

this musak is APPALLING! Please can it be changed to something less crap and less repetitive.

 

[Titanic]

seem to be stuck at queue position 6... at least 7 minutes without moving

 

[seagulls4ever]

They could always employ more staff so that music listening and phone bills are kept to a minimum.

 

[Titanic]

They could always employ more staff so that music listening and phone bills are kept to a minimum.

23 minutes to move 7 positions in the queue

and all I want to do is upgrade a ticket from U18 to adult... not exactly rocket science, is it?

5 positions to go.

... someone will be with you shortly... my arse!

 

[Gazwag]

I actually gave up after spending 15 minutes going from 9 to 7.

all I want to do is find out where my travel vouchers are

 

[Titanic]

34 minutes to answer the call, from queue position 12... 3 minutes to deal with it... SURELY THEY HAVE GOT MORE THAN ONE PERSON ANSWERING CALLS??

 

[Albion Robster]

I was Caller 18 the other day. 1hr 6mins to get through...!!
Lucky I wasn't paying the phone bill!

 

[Bozza]

23 minutes to move 7 positions in the queue

and all I want to do is upgrade a ticket from U18 to adult... not exactly rocket science, is it?

5 positions to go.

... someone will be with you shortly... my arse!

I have that to do too. I just figured I'd go to one of the ticket offices first thing tomorrow morning as, when I called, I was at position 20-something so immediately hung up.

Can they do ticket things at Queens Road on a Saturday or will I have to go out to the Amex?

 

[Daffy Duck]

That's why I went to the Amex to get my tickets.

When I first rang last week, I was number 49 in the queue, so I thought "sod that" and jumped on a train, there in 20 minutes and sorted.

 

[Nottseagull]

9............. trying to talk to somebody at the ticket office - why can't they play Sussex by the Sea rather than this bloody annoying music.

Hmmm... do we really want GOSBTS to become an annoying refrain?

 

[Gazwag]

Bugger, I assumed they did a full days work in the ticket office, didn't realise they stopped answering the phones at 5pm - have to try tomorrow now

 

[Springal]

what time does the shop in town shut tomorrow? Will get my travel vouchers there instead I think!

 

[thedonkeycentrehalf]

Gave up trying to call as furthest up the queue I was on calling was 14th. As this is an 0845 number I don't want to be hanging on for ages whilst rattling up a big bill on my mobile. Does anyone have a non-0845 number?