Just reading the Ryanair thread I'm wondering if Thomson will become the new pariah of the skies if Ryanair crash and burn
Blissfully unaware that Thomson have a hand baggage weight limit of a measly 5kg (everyone else I've flown with is either 10kg or no weight restriction, plus their boarding pass only talks about dimensions which we were within) we turned up yesterday for a flight to Tenerife and were ordered to weigh our hand baggage. One was 9kg and the other 7kg. After much pleading/negotiating/arguing the nasty lady (and she really was) forced us to pay £120 excess baggage payment. They have a special desk set up for these payments and we joined a queue of many very disgruntled passengers
Just a warning for anyone planning on flying Thomson
Note 1) Yes I have sent a written complaint 2) It only occurred to me after that we could have transferred 2kg from one case and checked it in 3) How much does an empty carry on case weigh? 4) the fella sat in front of me must have weighed 35kg more than me, maybe he should have been hit with a £700 excess?
Blissfully unaware that Thomson have a hand baggage weight limit of a measly 5kg (everyone else I've flown with is either 10kg or no weight restriction, plus their boarding pass only talks about dimensions which we were within) we turned up yesterday for a flight to Tenerife and were ordered to weigh our hand baggage. One was 9kg and the other 7kg. After much pleading/negotiating/arguing the nasty lady (and she really was) forced us to pay £120 excess baggage payment. They have a special desk set up for these payments and we joined a queue of many very disgruntled passengers
Just a warning for anyone planning on flying Thomson
Note 1) Yes I have sent a written complaint 2) It only occurred to me after that we could have transferred 2kg from one case and checked it in 3) How much does an empty carry on case weigh? 4) the fella sat in front of me must have weighed 35kg more than me, maybe he should have been hit with a £700 excess?