Hi, my daughter bought a 5ltr tin of Fence Preserver in brown and used the tin up and bought another tin from the same online shop.
After applying the other tin and it was starting to dry the colour was a completely different colour and looked more green than brown.
It looks more like another colour they have in the range and looks like green shade preserver has been put into brown shade tins.
We have contacted the shop and they are contacting the supplier but just giving us a replacement tin isn't going to solve the problem as 2 bays of fencing are not going to match colourwise by painting over the top.
How should I play it as its not the shops fault its the supplier ??
After applying the other tin and it was starting to dry the colour was a completely different colour and looked more green than brown.
It looks more like another colour they have in the range and looks like green shade preserver has been put into brown shade tins.
We have contacted the shop and they are contacting the supplier but just giving us a replacement tin isn't going to solve the problem as 2 bays of fencing are not going to match colourwise by painting over the top.
How should I play it as its not the shops fault its the supplier ??