eastlondonseagull
Well-known member
What a load of bollocks. My Norton Antivirus 2005 expired in March for my laptop. I tried to renew it now, but I simply cannot do it.
The website crashes everytime I enter my credit card details, either telling me that my 'shopping basket' is empty (even though it's full), that the selected upgrade is not available in my region, or that my cc is not valid.
Each time I've retried, it's mysteriously come up with a different price, ranging from 39 Euros to 79 Euros. I called the UK call centre, pressed 1 for customer service, phone goes dead. Tried again, same response.
Call technical support in India and get bloke who can't a) hear properly, b) can't understand the problem.
Finally puts me through to another bloke in India who offers me cheaper deal, but says their downloading computers are tired and can I call back in three hours. He gives me a USA number, and says there's no UK call centre
What the f*** is wrong with this company? For all I know, I've paid three times for nothing, or worse, have given my cc details over to hackers.
Useless bunch of wankers. And my laptop's still not secured for viruses.
*rant over, sorry*
The website crashes everytime I enter my credit card details, either telling me that my 'shopping basket' is empty (even though it's full), that the selected upgrade is not available in my region, or that my cc is not valid.
Each time I've retried, it's mysteriously come up with a different price, ranging from 39 Euros to 79 Euros. I called the UK call centre, pressed 1 for customer service, phone goes dead. Tried again, same response.
Call technical support in India and get bloke who can't a) hear properly, b) can't understand the problem.
Finally puts me through to another bloke in India who offers me cheaper deal, but says their downloading computers are tired and can I call back in three hours. He gives me a USA number, and says there's no UK call centre
What the f*** is wrong with this company? For all I know, I've paid three times for nothing, or worse, have given my cc details over to hackers.
Useless bunch of wankers. And my laptop's still not secured for viruses.
*rant over, sorry*