Sort the catering out!! (feedback from Fatboy gig)

[Ian Bairds Fist]

Good to get the opinion from a non-Albion fan who went on Friday...

Positives; very impressive stadium and setting for a concert.
Negatives; they ran out of beer at 17:00!! the gig went from 14:00 to 23:00!

when will they sort this out?! apparently they got 'some' more later on, but not really enough.

has to be one of THE things they need to improve. not just beer but the catering in general is very poor.

yes this is probably fixtures.

 

[Joe Gatting's Dad]

Beer now £3.90 a pint and pies at £3.80.

Special offer of a pie and a pint at £7.50 - saving £1.50!

I thing someone needs to check their maths before Trading Standards get to them.

 

[Randsta]

I queued for an hour for a drink about 6pm on Saturday was a joke!!!!

 

[NickBHAFC18]

The ONLY thing that let the gig on Saturday down was the service. Not sure how Friday went, but I had to queue for 2 hours for 2 beers! f***ing ridiculous, West Stand concourse they had 5 staff on there, 3 serving and the others pouring beer. Everyone in the queue (wasnt a queue, after an hour everyone thought f*** this, every man for himself) was getting angry. No idea how Azure have won so many catering awards, they've been shit all season!

 

[Mellor 3 Ward 4]

Good to get the opinion from a non-Albion fan who went on Friday...

Positives; very impressive stadium and setting for a concert.
Negatives; they ran out of beer at 17:00!! the gig went from 14:00 to 23:00!

when will they sort this out?! apparently they got 'some' more later on, but not really enough.

has to be one of THE things they need to improve. not just beer but the catering in general is very poor.

yes this is probably fixtures.

But when you question anyone at the club, Richard Hebbard included, regarding Transport or Catering, they/he see no problem.

 

[westy]

The ONLY thing that let the gig on Saturday down was the service. Not sure how Friday went, but I had to queue for 2 hours for 2 beers! f***ing ridiculous, West Stand concourse they had 5 staff on there, 3 serving and the others pouring beer. Everyone in the queue (wasnt a queue, after an hour everyone thought f*** this, every man for himself) was getting angry. No idea how Azure have won so many catering awards, they've been shit all season!

I didn't go but my mate also queued for 2 hours for some beers. He said people were getting angry and just buying as many as they could carry in the end.

 

[Greavsey]

The ONLY thing that let the gig on Saturday down was the service. Not sure how Friday went, but I had to queue for 2 hours for 2 beers! f***ing ridiculous, West Stand concourse they had 5 staff on there, 3 serving and the others pouring beer. Everyone in the queue (wasnt a queue, after an hour everyone thought f*** this, every man for himself) was getting angry. No idea how Azure have won so many catering awards, they've been shit all season!

Was great service in the boxes, straight from the fridge!
Pretty sure I read somewhere that the catering was being managed by the promoters and they had got their own staff and caterers in.. the club simply hired out the facilities and pretty much then washed their hands of it.

 

[TWOCHOICEStom]

I'd be interested to see how people found the catering at the recent Coldplay Emirates gigs.

 

[ees complicated no?]

1. Beer didnt run out at 5 :S
2. they didnt have to go the the full gig so why they complaininig how long it is :s

 

[leigull]

Beer now £3.90 a pint and pies at £3.80.

Special offer of a pie and a pint at £7.50 - saving £1.50!

I thing someone needs to check their maths before Trading Standards get to them.

Those signs are usually saying save £1.50 by getting a soft drink instead of a beer, rather than save £1.50 by getting a pie and a pint together

 

[ROSM]

My wife (long term fan and season ticket holder) and her friend (first visit to the amex) went on saturday.

Their experience wasn't great at all - her friend 'queued' for over 90 mins and only became aware beer had run out as she reached the front. Like someone else mentioned it turned into a scrum and she (5ft 2 and size 6/8) was crushed and unable to move. A very disturbing experience. They had already queued for an hour earlier on for their first drinks. Again food service was slow and poor.

They outside foot outlets though were very welcome - pizza for £5 for example. These werent under the control of azure though.

The operations team and azure, will (I'm sure) learn from the experience

 

[Munkfish]

On the Saturday a few mates left went across to the swan had a few more drinks and then came back.

I pretty much missed the whole of DJ Fresh waiting to get a drink, not sure why they didnt just do can's so much quicker than pooring pints.

Still a great day! Hope he does another soon, just a shame it won't be at the Amex.

 

[ROSM]

1. Beer didnt run out at 5 :S

it did at least as the bar people had queued/rampaged for at least 90 minutes for. If you're answer is 'there was some elsewhere' then that is not exactly helpful as they could easily join the back of that queue and again be let down.

 

[Superphil]

On the Saturday a few mates left went across to the swan had a few more drinks and then came back.

I pretty much missed the whole of DJ Fresh waiting to get a drink, not sure why they didnt just do can's so much quicker than pooring pints.

Still a great day! Hope he does another soon, just a shame it won't be at the Amex.

I guess the issue with cans (& bottles) is that there are some individuals who would see fit to use them as missiles once the beer has been drunk, you don't want to be hit on the head by a beer can or bottle full of piss.

As for doing it again, why wouldn't he? The people I've spoken to about the actual show said it was excellent, seems like a good reason to do it again next year (but with better catering)

 

[NickBHAFC18]

I didn't go but my mate also queued for 2 hours for some beers. He said people were getting angry and just buying as many as they could carry in the end.

Yeah, no one wanted to return so everyone just brought loads at once.

Was great service in the boxes, straight from the fridge!
Pretty sure I read somewhere that the catering was being managed by the promoters and they had got their own staff and caterers in.. the club simply hired out the facilities and pretty much then washed their hands of it.

I had a friend in one of the box's and he sorted me a few out! But yeah, overall it was a seriously good, messy gig, but the catering was awful.

 

[cammac]

Was great service in the boxes, straight from the fridge!
Pretty sure I read somewhere that the catering was being managed by the promoters and they had got their own staff and caterers in.. the club simply hired out the facilities and pretty much then washed their hands of it.

I did ask one of the girls behind the bar if they are the same staff as match days and she said yes, Great venue (of course) but the bars really did put a damper on it..

 

[mejonaNO12 aka riskit]

I queued for an hour for a drink about 6pm on Saturday was a joke!!!!

You're lucky.

We queued THREE hours on the pitch. Went from the end of JAG Skills the the gap before FBS came on.

The first hour and a half was fine as we were all in our group and it didnt feel so much like queuing. Still a good atmosphere.

We were then about 5 from the front and people were pushing in, fights were breaking out, pumps were breaking, staff couldnt pour to save their lives, people ordered 30 pints etc etc.

We wernt going to leave the queue as we were SO close but it was just ridiculous.

The problem was they were POURING (foam) TO ORDER.. Someone should have just been pouring pints regardless whilst someone else takes the money and hands them out.

This would speed the whole thing up and mean, even if a pump breaks, a load of drinks is still there to hand out.

Ridiculous situation. Amazing gig almost ruined for me.

 

[Billy the Fish]

There's an easy way around this:

Don't waste your time queuing for expensive drinks. I paid £10 for a couple of tablets with a little picture of a rocket on them. Not sure what was in them but I had lots of fun dancing to the music and watching the show while other people were stood in queues.

You have not been charged for this information

 

[NickBHAFC18]

There's an easy way around this:

Don't waste your time queuing for expensive drinks. I paid £10 for a couple of tablets with a little picture of a rocket on them. Not sure what was in them but I had lots of fun dancing to the music and watching the show while other people were stood in queues.

You have not been charged for this information

I did the same, plus a few other party accessories but you always need a drink still!

 

[BensGrandad]

The operations team and azure, will (I'm sure) learn from the experience

With due respect to you they haven't and have had 23 + games to improve during the season, which they have done but what was the crowd for the Fat boy concerts, larger than our home gates or not. I am asking because I don't know and if they weren't then they haven't learnt from the past season. Also you mentioned the outside caterers how come when they aren't allowed them for our matches again not trying to cause trouble just puzzled as to how that happened.