Smart Card problems?

[Mileoakman]

I thought I would just check on-line and see what my smart card balance was the new season, but every time I try and log on I get the message that my fan number/card number or password are incorrect. I know there not because I use Roboform to auto-fill these boxes but even so I checked them all and entered them manually with the same result.

Before I march up to the Amex to sort them out, could anyone check to see if they are able to log onto their E-Cash account ok.

 

[upthealbion1970]

Is it today that the ticketing system is down all day for maintainence? Sure I got a club email about it.

 

[The Oldman]

Just checked my balance and all okay. No problems with fan/card numbers. Sorry!

 

[Diego Napier]

Is it today that the ticketing system is down all day for maintainence? Sure I got a club email about it.

It is, according to the club website.

 

[Mileoakman]

Just checked my balance and all okay. No problems with fan/card numbers. Sorry!

Thanks for that, so I guess it must be just me. I don't think its anything to do with the club ticket site being down because when you log onto the e-cash site your directed away from the club site and I think its independent.

Anyway I will give it a day or two and then contact the club if its still a problem. Hope my £30 quid on my account is still there.

 

[Silkster365]

Mine is working ok and my balance is right - no sign of my Villareal tickets having been uploaded mind you

 

[matt_32510]

Mine won't let me log on either.

 

[Official Old Man]

Ticketing system down today, 4th July. Nope, I didn't know either which is why I went to the Amex to get some tickets and they couldn't help me.

 

[Superphil]

No, can't log on to mine either, I'm sure it's just to do with the ticketing system maintenance

 

[matt_32510]

The ticket website is working though, so not sure why the smartcard one isn't.

 

[Safeway]

Someone's got to pay for Barber's summer holiday...