Willy Dangle
New member
- Aug 31, 2011
- 3,551
Not one to whinge on but this has just pissed me off so much I have got to post it. Talk about a great way to treat your customers.
I YoYo with Sky Sports, I tend to sign up for a while, get bored with it and downgrade again. I've been doing it for years. However at the start of the season I thought I'd give it another go and went online and upgraded at the click of a button. Within 10 mins I was watching 'OZ Aerobics' erm I meant Goals on Sunday sorry slip of the fingers.
Anyway bored with it now and thought I'd downgrade. Went online and found that the only way to do it is to ring a premium rate number. Absolutely no other way, I went online chat with sky advisers who told me there was absolutely no way he could do it for me and he agreed it was embarrassing.
I then made an online complaint as I was not going to ring the number no matter what. I told them in the complaint to downgrade me or cancel my whole subscription. 2 days later I received an email saying that my wish had been granted.
Just thought I would share my disgust and sorry to rant.
I YoYo with Sky Sports, I tend to sign up for a while, get bored with it and downgrade again. I've been doing it for years. However at the start of the season I thought I'd give it another go and went online and upgraded at the click of a button. Within 10 mins I was watching 'OZ Aerobics' erm I meant Goals on Sunday sorry slip of the fingers.
Anyway bored with it now and thought I'd downgrade. Went online and found that the only way to do it is to ring a premium rate number. Absolutely no other way, I went online chat with sky advisers who told me there was absolutely no way he could do it for me and he agreed it was embarrassing.
I then made an online complaint as I was not going to ring the number no matter what. I told them in the complaint to downgrade me or cancel my whole subscription. 2 days later I received an email saying that my wish had been granted.
Just thought I would share my disgust and sorry to rant.