West Upper Seagull
Well-known member
I hope the club review their approach and learn some lessons from the season ticket purchases this summer. You only have to see from the number of threads on here that so many new season ticket holders are starting to worry about when they can expect to receive their tickets with the start of the season almost here.
But I think more thought should also be given to those of us who have renewed. I know we are not getting new Smart Cards and apart from getting an email confirming my purchase I find it disappointing not have got an email or a letter from the club CONFIRMING that my ticket has been renewed. Also, in seasons past the club used to thank us for renewing - does the thank you not count for much any more because they now have the demand for season ticket holders ?
The club are learning valuable lessons all the time as we continue to grow so while this is a small thing I bet they have been inundated with queries from people which all adds cost to the club to deal with these.
Just my opinion.
But I think more thought should also be given to those of us who have renewed. I know we are not getting new Smart Cards and apart from getting an email confirming my purchase I find it disappointing not have got an email or a letter from the club CONFIRMING that my ticket has been renewed. Also, in seasons past the club used to thank us for renewing - does the thank you not count for much any more because they now have the demand for season ticket holders ?
The club are learning valuable lessons all the time as we continue to grow so while this is a small thing I bet they have been inundated with queries from people which all adds cost to the club to deal with these.
Just my opinion.