pc help please

[Hampden Park]

i am currently on my home pc. i recently purchased a spyware antivirus and scanned my whole system but it still keeps resetting. i am connected to blueyonder broadband and every now and then my computer resets itself and i have to start from scratch (logging on etc) has anyone else had the same probs??
this new thing i brought xoftspy has detected and removed trojan and gbdialer but i am still having probs. can anyone be of some assistance in this sudden crisis.......

 

[Mr Fridge]

if using XP (or ME) don't forget to switch off system restore when removing virus's and trojans as this may restore them when the computer restarts.

 

[Hampden Park]

tks mr fridge but how do i switch off the system restore

 

[Virgo's Haircut]

Is it Norton 2005 by any chance?

 

[Hampden Park]

vh i have downloaded the AVG 7.0 trial version of an antivirus but i have just purchased xoftspy as it seemed the only one to locate all trojans etc that have invaded my pc. i have done what mr fridge has said ie i have disabled my system restore and virus checked my machine and its files and now it is saying i have nothing (viruses etc) do i enable my system restore now or do i leave it off......and to think i work with pc's all the time but i have never had to maintain them

 

[Rangdo]

tks mr fridge but how do i switch off the system restore

Start > All Programs > Accessories > System Tools > System Restore

 

[Rangdo]

vh i have downloaded the AVG 7.0 trial version of an antivirus but i have just purchased xoftspy as it seemed the only one to locate all trojans etc that have invaded my pc. i have done what mr fridge has said ie i have disabled my system restore and virus checked my machine and its files and now it is saying i have nothing (viruses etc) do i enable my system restore now or do i leave it off......and to think i work with pc's all the time but i have never had to maintain them

I would imagine you want to switch it back on but make a new (virus free) restore point before restarting your computer.

 

[Hampden Park]

thanks rangdo i will give that a go tks i will let u know how i do

 

[Hampden Park]

done that lets see if it works, i hope so as this could be costly otherwise. thanks again everyone for yr input

 

[dougdeep]

Mine's been messing around today too. I've downloaded extra anti-virus and spybot, but it still keeps crashing.

 

[Tom Hark Preston Park]

Have you tried switching it off and on again?

 

[Rangdo]

Mine's been messing around today too. I've downloaded extra anti-virus and spybot, but it still keeps crashing.

Defrag helps sometimes. Don't want to teach you to suck eggs although I have some good pointers on that too.

 

[Hampden Park]

f*** f*** f*** f*** f***
its gone and done it again.
i have defraged, virus scanned, spyware scanned, switched off system restore whilst doing this, switched system restore back on and it did it again