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Active member
I am hoping someone can advise...
On the 29th June I sent my daughters MacBook for repair, under warranty. Today I have been advised the MacBook has water damage and therefore not covered under warranty, and a repair cost of £1600 (only cost £780!!). They have advised to look at claiming under home insurance.
On the 8th July I switched from Direct Line to Churchill Insurance (both have accidental damage cover).....bang in the middle of the "repair" process.
I have not "claimed" on home insurance for 25+ years, and have a horrible feeling that neither of the insurers will want to be interested due to this bad timing. Damage caused under old insurer, but finding out when with new insurer. Repair details and dates will doubtless be on the Apple system.....so have to be totally honest
Any thought or advice before I sit in a telephone claims queue for hours?
Thanks
On the 29th June I sent my daughters MacBook for repair, under warranty. Today I have been advised the MacBook has water damage and therefore not covered under warranty, and a repair cost of £1600 (only cost £780!!). They have advised to look at claiming under home insurance.
On the 8th July I switched from Direct Line to Churchill Insurance (both have accidental damage cover).....bang in the middle of the "repair" process.
I have not "claimed" on home insurance for 25+ years, and have a horrible feeling that neither of the insurers will want to be interested due to this bad timing. Damage caused under old insurer, but finding out when with new insurer. Repair details and dates will doubtless be on the Apple system.....so have to be totally honest
Any thought or advice before I sit in a telephone claims queue for hours?
Thanks