Just had a call back - my application hadn't been received, even though I posted it on the 8th. I've had to pay over the phone for collection tomorrow.
Might be best to ring them, Tesco in Disguise.
P.S. I asked how they were coming on with the West ham tickets - said they were about half way through allocating them.
I phoned the ticket order on Tuesday morning and in the past they've arrived next day.
So, I too, became worried when the postman delived this morning (Fri) and still no tickets.
I rang the ticket office who said there had been some problems with post and would call me back. He did so this afternoon and said a duplicate set would be availble for me at the Oldham ticket office.
It's no help to anyone now, but i posted mine on wednesday morning and they hadn't been processed by 1 o'clock today. Luckily I was in town today and I sorted them in person, but I rekon if I hadn't asked then there's a good chance that I'd turn up tomorrow and have no tickets.