VW were not, certainly 5 years ago, They were on salary. That's why they were so different from Ford. But my problems were about servicing so, side issue. Cheers.
You cannot incentivise a salesman with a salary. If you were dealing with a Volkswagen direct outlet then they may have used a different system but I doubt it. Even service staff are now targeted to sell this, that and the other. Servicing on my Merc was not too expensive but it would NEVER come back with a clean bill of health, 'there is a bit of corrosion on your blah blah part, it will cost x amount to replace it, would you like us to book it in?'. Of course there is corrosion on it, the car is nearly 10 years old, it makes zero difference to the safety or longevity of the car, and it cannot be seen so does not spoil the car cosmetically. But they still try to sell it to you. Sales huh, bunch of sharks.....