BensGrandad
New member
On March 13th booked 3 flights to Malaga but confirmation didnt arrive. In April checked with credit card company and found a reference. When I checked the reference number the flights were booked to Palma. Tried to change the destination with Easyjet and they wanted £35 per person per trip i e £210 so decided to rebook as it was cheaper and try to reclaim the money from Easyjet. On the moneysavingexpert forum and then everybody said I had no chance of a refund/ Wrote to Easyjet CEO threatening small claims court and after many e mails I can now say that they have given me a full re fund in the form of a credit note against future travel. The motto is perseverance and determination will win even with a company like Eayjet against the odds.