Yes Chef
Well-known member
Long gone I'm afraid.
It was a joke, Captain Fun
Long gone I'm afraid.
This summer, easyJet saw fit to delay my flight for 3 hours, then cancel it owing to "staff having worked their allotted hours" - they didn't even bother getting anyone from management to announce it, they just allowed two minions to confirm they could get us on the next flight 3 days later.
So as if ruining ours and other people's family holidays (leaving youngsters in tears) wasn't bad enough, they have since decided they are not liable for the compensation (as directed by the EU), as they have changed their story - apparently it is now the fault of air traffic control.
They are a disgusting company and I'll only ever use them again if I absolutely have to.
We are owed €1250 in compensation which they are refusing to pay. Given that we haven't got the time to do so, we handed it to a no-win no-fee solicitor (who will obviously take a cut). They seemed to think we had a case.I understand the reason for the delay has to be logged with whatever authority. So you should be able to find out the real reason. This is what I was told anyway.
We are owed €1250 in compensation which they are refusing to pay. Given that we haven't got the time to do so, we handed it to a no-win no-fee solicitor (who will obviously take a cut). They seemed to think we had a case.
They have written to easyJet demanding more information on why it happened. Three weeks later and easyJet hadn't bothered to reply. I think that says it all. They're c**ts.
I'm not suggesting Easyjet are good or bad, merely just stating my experience when things went wrong.
Yeah, that's all you can do really. On balance, I'd say it is possibly worth risking penny-pinching and using their tin pot service on routes that are well used. Flights to Berlin, Paris and so on are fine because if anything goes wrong, they can probably get you on a flight within an hour or 2, and even if they can't then you will be refunded and in all likelihood make your own way on another flight with a proper airline. However, I am NEVER using them again for anywhere you might consider a backwater. In my example, we were supposed to fly to Pula in Croatia. Hardly anyone flies there - the next flight was from another cheapo company, and from Manchester, and was fully booked. The next easyJet flight was a full 3 days later! And the worst thing is, they really do wash their hands of any of it.
As I say, a nasty cheap little firm I'll never use again unless necessary. Of course if I hadn't experienced this, I'd be like anyone else who hasn't experienced their lack of competence and sense of duty to the customer. It only takes one time though...
Not read all the detail behind the Ryanair en masse cancellations but picked up that its was mostly to do with insufficient pilot availability.
I know some industries are hard to recruit for but I've not heard of a national or global shortage of pilots so one can deduce that the issue is pilots don't want to work for Ryanair
Now, why might that be?