Direct Debit failure

[philgull25]

Seem to have had my latest d/d payment returned by my bank despite having adequate funds and not changed any bank details.

Can only presume a cock up the club end.

Apparently I may not be allowed entry to West Ham as they might not be able to correct the error in time.

Anyone else had this problem?

 

[SpidersLegs]

Same happened to me also. Popped in to the ticket office yesterday & payed the rejected payment. Was assured that my card would be activated for Mondays game. Give the ticket office a call or pop in if you can.

 

[Cappers]

...and me.
Changed my bank in good time for last months payment and told the club. Club cocked it up as I monitored it as they had not taken it from new bank account 5 days after they should (beginning of Oct). Called them, they apologised for their error and I paid Octobers DD by switch (on the 6th), so as not to miss a payment. Friday i got a letter saying my bank had failed my DD and unless payment is received before 5 days of next match (er in 4 days time!), may not let me in. Called then Sat morning, that said all is fine and all paid up!
So why send the letter!
I thought these cock ups were reserved for Sky and Virginmedia

 

[pwlr1966]

Over a year now since i signed up and still my direct debit has not been sorted, despite countless visits to the ticket office, phone calls & broken promises.