Freddie Goodwin.
Well-known member
A&L have 'updated' their ATM's. They used to have plain screens with large yellowish writing & simple instructions. Fairly good even when read through dirty screens or in bright sunlight.
Now we have something like a web page, with ads for loans/mortgages & eventually you find instructions, all this whilst a q builds behind you. It can be a real struggle to read so did they consider their customers?
When I use an ATM I want it quick & simple, easy to read & operate. I had to give up on the A&L and use an Abbey machine. no doubt they will be 'updated' soon.
Now we have something like a web page, with ads for loans/mortgages & eventually you find instructions, all this whilst a q builds behind you. It can be a real struggle to read so did they consider their customers?
When I use an ATM I want it quick & simple, easy to read & operate. I had to give up on the A&L and use an Abbey machine. no doubt they will be 'updated' soon.