[Albion] 93% season ticket renewal rate

[Thunder Bolt]

I was surprised to get an email from the club 'telling me off' for not going to the Chelsea league game (the only home game I've missed this season). I didn't list it on the Exchange because it was too late. I live in London and set off very late for the match because of work. I missed my connection and realised I wouldn't be able to get there until well after kick off. It was also freezing and I was feeling a bit ill, so I turned round, went home and watched it on the telly (and regret it now because I missed the goal of the season!)

So there are genuine reasons for not listing on the exchange and on the rare occasion I have done in previous seasons my seat has never sold.

Yes, I got ‘told off’ for not listing my ticket for the Southampton game. I didn’t feel well and read NSC which said there were hundreds of tickets available.
After 60 odd years of supporting, I felt a bit put out to be treated like that, I have say. I felt like a naughty child.

 

[kevo]

Yes, I got ‘told off’ for not listing my ticket for the Southampton game. I didn’t feel well and read NSC which said there were hundreds of tickets available.
After 60 odd years of supporting, I felt a bit put out to be treated like that, I have say. I felt like a naughty child.

Me too! lol. I do virtually all home games and a lot of aways, live in London and face all the usual transport nonsense, but one step out of line and got a rap on the knuckles!

 

[maresfield seagull]

For next season the season ticket T&C state that if a season ticket holder dies the ticket can be cancelled or shared under the sharing system until the end of the season when it will be cancelled.

Also for this season the T&Cs state a pro-rata refund will be issued to the holders estate for both lump sum and direct debit payees for unused tickets. The person who was told no refunds should definitely contact the club quoting 3.9 and 3.10 of the 2024/25 Men’s Team Season Ticket Terms and Conditions.

https://tickets.brightonandhovealbion.com/usercontent/documents/pdf/2425/tandcs/MFT%20ST%20Terms%20and%20conditions%2020242025.pdf

Much more reasonable

 

[Diablo]

For next season the season ticket T&C state that if a season ticket holder dies the ticket can be cancelled or shared under the sharing system until the end of the season when it will be cancelled.

Also for this season the T&Cs state a pro-rata refund will be issued to the holders estate for both lump sum and direct debit payees for unused tickets. The person who was told no refunds should definitely contact the club quoting 3.9 and 3.10 of the 2024/25 Men’s Team Season Ticket Terms and Conditions.

https://tickets.brightonandhovealbion.com/usercontent/documents/pdf/2425/tandcs/MFT%20ST%20Terms%20and%20conditions%2020242025.pdf

Wow how generous !! I would suggest that if a season ticket holder dies, he/she won`t be going whether ticket cancelled or not !!

 

[Ooh it’s a corner]

I haven’t lived in Sussex since I went to Uni but the deal breaker for me has been less family commitments and retirement. It was only then I could realistically justify a season ticket and just when I got one, COVID hit!!
Even though my journey is an arduous/expensive one I get to about 60% of games home and away and love it. I list my seat if I can’t attend(or legally share it) and it normally does sell. I will renew as long as health and finances permit - I’m very fortunate that my ability to attend has coincided with our best ever years!

 

[Diablo]

I haven’t lived in Sussex since I went to Uni but the deal breaker for me has been less family commitments and retirement. It was only then I could realistically justify a season ticket and just when I got one COVID hit!!
Even though my journey is an arduous/expensive one I get to about 60% of games home and away and love it. I will renew as long as health and finances permit - I’m very fortunate that my ability to attend has coincided with our best ever years!

Impressive !!

 

[chaileyjem]

The exchange is 65 with no concessions so 130 quid for a parent and child.

Yes. It was self evidently a struggle to sell.Price and KO time not helping. (But it had already sold out)