Uncle C
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2.59 and no commentary yet!
- Thread starter Uncle C
- Start date
Rangdo
Registered Cider Drinker
Mine says it's connected but no commentary. Anyone else got it yet? Is this normal? I don't usually try to get it till about 10 minutes in.
Rangdo
Registered Cider Drinker
Oh yeah. I've got the Coventry one as well. If theres is on why isn't ours?
Shizuoka Dolphin
NSC M0DERATOR
I almost gave up and went to bed. It just came on time (to save me missing the game and to save a sh*tty email to the Albion website...).
Cadiz Seagull
Grey bearded old man
Shizuoka Dolphin said:
Don't complain to the Albion, go straight to PTV here I complained about the lack of commentary for the Coventry cup game but they told me it was working fine
so I sent them a link to the postings on that day with lots of people unable to get the Brighton commentary.I can now get the Brighton commentary but it lasts about 5 seconds and then reconnects. If there was any other way of getting commentary i'd dump SW like a hot brick.
Back to the Coventry commentary for the second half
Cadiz Seagull
Grey bearded old man
Just had this reply to an email complaint I sent 30 minutes ago. At least they were quick.
Hi Martyn,
The commentary has been tested and does appear to be working fine.
There are a number of things worth bearing in mind if you cannot hear the commentary for your selected match:
1. Ensure you have clicked on the relevant commentary stream (Follow the click here link beside the team you want to hear). If this has been successful, the Match Live tool will indicate the status by showing Currently Broadcasting TeamXYZ , and the STATUS indicator will show as ON.
2. Remember that the commentary may take approximately 15-30 seconds to buffer sufficiently before it will start playing.
If, after about 30 seconds, you do not hear any commentary try the following:
1. Check your local computer's audio settings
2. Remember that the majority of commentaries do not begin until approximately 10 or 15 minutes prior to kick-off, so although the links will be available hours before this, the commentary will not begin until shortly before kick-off.
3. Click on another team's commentary. If that works successfully, it may be that there is a slight delay or technical hitch with the team you initially accessed. Our match commentaries are continually monitored, and all problems are dealt with as soon as possible.
4. Try dropping your Internet connection and re-connecting. If the problem is with a specific commentary, try listening to the opposition stream and checking the other stream every 5 to 10 minutes.
Regards
Club support
Hi Martyn,
The commentary has been tested and does appear to be working fine.
There are a number of things worth bearing in mind if you cannot hear the commentary for your selected match:
1. Ensure you have clicked on the relevant commentary stream (Follow the click here link beside the team you want to hear). If this has been successful, the Match Live tool will indicate the status by showing Currently Broadcasting TeamXYZ , and the STATUS indicator will show as ON.
2. Remember that the commentary may take approximately 15-30 seconds to buffer sufficiently before it will start playing.
If, after about 30 seconds, you do not hear any commentary try the following:
1. Check your local computer's audio settings
2. Remember that the majority of commentaries do not begin until approximately 10 or 15 minutes prior to kick-off, so although the links will be available hours before this, the commentary will not begin until shortly before kick-off.
3. Click on another team's commentary. If that works successfully, it may be that there is a slight delay or technical hitch with the team you initially accessed. Our match commentaries are continually monitored, and all problems are dealt with as soon as possible.
4. Try dropping your Internet connection and re-connecting. If the problem is with a specific commentary, try listening to the opposition stream and checking the other stream every 5 to 10 minutes.
Regards
Club support