When you say re-directed do you mean a proportion of the levy is paid to ST so they can lower the costs for the users. I was alway under the impression that they got this already - unless they did at the start but it was later stopped as I'm 99% sure I can remember it was at the beginning
I took it to be address checking with the andriod issue excuse, expect it'll be apple phone next time. My phone had three tickets on, two season tickets and a guest ticket. Two scanned no problem but my ticket didnt, surely an issue like that would have affected all three tickets.