[TV] Sky glass

HangletonGull · Saturday at 8:03 AM

NSC is the go to place for recommendations, so here’s an anti one I’ve had sky glass for 18 months nothing but issues and now with out a tv for 48 hours thanks to sky rolling out this new update and bricking it I’m fuming tempted to just unplug the thing and dump it outside sky hq tried everything sky have said with no avail, do not get it

Superphil · Saturday at 8:05 AM

Sent ours back after a week, just not good enough. Both picture and sound were poorer than our previous set up, which thankfully we still had. Also, no output to connect a separate surround sound system properly.

HangletonGull · Saturday at 8:07 AM

Superphil said:
Sent ours back after a week, just not good enough. Both picture and sound were poorer than our previous set up, which thankfully we still had. Also, no output to connect a separate surround sound system properly.

Well they have completely messed it up now , good decision to send it back wish I had done , it will be going back now

southstandandy · Saturday at 8:08 AM

A friend of ours has been having similar issues. He's going to try to cancel his contract as he thinks the product is not half as good as they made out.

Good TV's are relatively inexpensive these days so might be worth considering a new one not tied to Sky.

Superphil · Saturday at 8:11 AM

Sad really, because in principle it’s a great idea, and the operation of it was spot on, but for all the hype the picture really was poor compared to what else is out there, I never thought the sound would be that good anyway, and it wasn’t IMO. Now I’ve Got a very nice OLED set up with a Dolby Atmos full surround sound system and Sky Q.

PILTDOWN MAN · Saturday at 8:15 AM

I asked a few Sky engineers about it. Their answer was no engineer they knew would have it in their home.

HangletonGull · Saturday at 8:15 AM

Superphil said:
Sad really, because in principle it’s a great idea, and the operation of it was spot on, but for all the hype the picture really was poor compared to what else is out there, I never thought the sound would be that good anyway, and it wasn’t IMO. Now I’ve Got a very nice OLED set up with a Dolby Atmos full surround sound system and Sky Q.

And the biggest issue is something like this happens and it’s game over can’t access any tv whatsoever so been watching my phone , sky seem totally confused by the issue and at the moment seem to be unable to fix the issues, and unwilling to make any proper statements regarding it

Napper · Saturday at 10:57 AM

got one and never had an issue . Picture and sound perfect . All apps in one place .

Iggle Piggle · Saturday at 11:00 AM

I've trying to update my old man's Sky box which is from Noah's time. They are only trying to push Sky Glass (and he has peasant broadband) with seemingly a plan to phase out all satellite boxes by 2030.

Great

METALMICKY · Saturday at 11:33 AM

PILTDOWN MAN said:
I asked a few Sky engineers about it. Their answer was no engineer they knew would have it in their home.

Indeed. And what's worrying is that they are phasing out Sky Q and a dish which has always worked brilliantly for me. The Sky Stream is far from perfect and is too reliant on having super fast reliable full fibre to the property.

HeaviestTed · Saturday at 11:40 AM

Napper said:
got one and never had an issue . Picture and sound perfect . All apps in one place .

Same, was watching it this morning fine - I think the main problems (this latest update not turning on aside) is people’s WiFi - I’ve got a cable plugging the tv into the router and in two years it has worked great

aftershavedave · Saturday at 12:31 PM

Have had skyglass for 2 years, and it is excellent. no dish, no lagging and picture perfect. however, it crashed on thursday and they still can't fix it. it's a sky problem not a me problem

Shropshire Seagull · Saturday at 1:34 PM

I put off Sky for years but finally succumbed about 10 years ago.
Free installation, including dish - great.
After 18 months the Sky price hike pushed me over to Virgin - dish remained but unused,
After 18 months the Virgin price hike pushed me over to FREE-SAT - one-off purchase of 1GB 4k recorder box connected up to my (already installed) dish - Astra 28.2E is the same satellite used by Sky and FreeSat so dish was already pointing to the right area in the sky.

FreeSat Provides 160+ free channels and facility to record + catch-up as box is Ethernet wired to router (home network) for catch-up.
For everything a bit more fancy, I have a Firestick with **cough** IPTV

Reckon it saves me about a grand a year.

Isn't Sky Glass just a dumb-smart TV as in, it isn't a TV unless you have internet connection and so unable to use either FreeView or FreeSat services as a basic TV would. With Sky Glass, Sky has you by the short and curlies ....

aftershavedave · Saturday at 1:49 PM

aftershavedave said:
Have had skyglass for 2 years, and it is excellent. no dish, no lagging and picture perfect. however, it crashed on thursday and they still can't fix it. it's a sky problem not a me problem

and it's sorted: follow the instructions to unplug at plug, then hold power button on side of TV for a few seconds, turn on at plug. then reactivate using the app (not web, which is overloaded)

Easy 10 · Saturday at 3:30 PM

I wouldn't touch Glass with a shitty stick.

No recording or planner, you can only stream. A BANG average TV (its a Philips). I've read numerous issues about the sound not synching with the picture, streams glitching, dropouts in service, not a great pitcure, probs connecting with Playstation / games machines etc. The TV weighs a tonne. Sounds like an absolute pile of shit.

I'll stick with Q and my own setup, thanks.

HeaviestTed · Saturday at 3:51 PM

Easy 10 said:
I wouldn't touch Glass with a shitty stick.

No recording or planner, you can only stream. A BANG average TV (its a Philips). I've read numerous issues about the sound not synching with the picture, streams glitching, dropouts in service, not a great pitcure, probs connecting with Playstation / games machines etc. The TV weighs a tonne. Sounds like an absolute pile of shit.

I'll stick with Q and my own setup, thanks.

Ok

Iggle Piggle · Saturday at 4:12 PM

Easy 10 said:
I wouldn't touch Glass with a shitty stick.

No recording or planner, you can only stream. A BANG average TV (its a Philips). I've read numerous issues about the sound not synching with the picture, streams glitching, dropouts in service, not a great pitcure, probs connecting with Playstation / games machines etc. The TV weighs a tonne. Sounds like an absolute pile of shit.

I'll stick with Q and my own setup, thanks.

Like you, I'm not planning on going over anytime soon. I much prefer Sky Q. There is, however, a plan now where you can have your own Roger Mellie and don't need the Rupert Murdoch Watermarked Phillips dog shit.

dwayne · Saturday at 5:22 PM

aftershavedave said:
Have had skyglass for 2 years, and it is excellent. no dish, no lagging and picture perfect. however, it crashed on thursday and they still can't fix it. it's a sky problem not a me problem

There's definitely lagging, 30 seconds delay minimum. Unacceptable.

keaton · Saturday at 5:25 PM

Easy 10 said:
I wouldn't touch Glass with a shitty stick.

No recording or planner, you can only stream. A BANG average TV (its a Philips). I've read numerous issues about the sound not synching with the picture, streams glitching, dropouts in service, not a great pitcure, probs connecting with Playstation / games machines etc. The TV weighs a tonne. Sounds like an absolute pile of shit.

I'll stick with Q and my own setup, thanks.

Yes, technology moves on and just seems to get shitter. Not being able to record is a deal-breaker for me

seagullsovergrimsby · Saturday at 5:33 PM

Sky Q will only be available until 2028/2030 when the satellites at 28.2 East will reach end of life.

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