Can someone do a poll re what you would like the club to do about the lost games?
eg
- full refund
- partial refund
- above but to AITC
- no refund
- full discount of lost games off next season
- partial discount of lost games off next season
- club shop voucher
- no refund but be able to cancel next seasons ticket if you now feel you can't afford it (due to predicted impact of the virus on the economy or your circumstances)
For me, I don't demand a refund (although i may take it if offered) but I would like something off next seasons cost, as I have committed to the dd.
Thoughtless, someone deserves a lesson in timing at the Albion.
Much like my water supplier who thought today would be a good day for me to receive a letter telling me they are raising my standing order.
Thoughtless as well as stupid, someone at the Albion needs a lesson in timing.
Do you want me to have a word?
I don't think this was there biggest priority in the last twenty four hours! It's just an e-mail.
Thoughtless as well as stupid, someone at the Albion needs a lesson in timing.
Much like my water supplier who thought today would be a good day for me to receive a letter telling me they are raising my standing order.
If I had a choice I'd prefer a full refund and failing that a partial refund. If not some sort of discount. Whilst I know it is money I'd already committed to spend I'm not flush enough to just write it off if I'm not getting anything in return for it.
They cannot alter your standing order, only you can.
No big deal, maybe I am expecting too much to think whoever was responsible for sending them out to maybe question whether it was a good day to do so
No big deal, maybe I am expecting too much to think whoever was responsible for sending them out to maybe question whether it was a good day to do so
Appreciate being told that today - it was really weighing on my mind...
So they're going to be taking my monthly direct debit for next season before the current season actually ends? Nice work if you can get it.
Lol they do that every year
...... an e-mail that was pre-programmed weeks ago and it just wasn't on yesterday's radar. It's not someone pressing send!
At the risk of flogging a dead unimportant horse, anything you are doing in business should be on the radar. Care to explain what made the backroom office staff really busy because our game was cancelled at 1030 last night, they had the rest of the day.. I can’t imagine delaying a pre programmed email was a massive task. If we were an airline I would accept the too busy line.
Anyway I will leave it there as it’s not important, I just don’t buy too busy too stop it going out. Maybe I am being picky