At the risk of flogging a dead unimportant horse, anything you are doing in business should be on the radar. Care to explain what made the backroom office staff really busy because our game was cancelled at 1030 last night, they had the rest of the day.. I can’t imagine delaying a pre programmed email was a massive task. If we were an airline I would accept the too busy line.
Anyway I will leave it there as it’s not important, I just don’t buy too busy too stop it going out. Maybe I am being picky
Agree, I'll leave it here BUT would add that the backroom staff don't have the authority or maybe the foresight to address this and those that did / do were probably in contingency planning.