[Help] Working from home - telephone surveys and the like.

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Anyone here had experience of this - good, bad or indifferent.

Have just left employment after 15 years with an organisation and the "jobfinder" sites I have registered with are sending a large number of posts from organisations in this area seeking people for this.
 




The Clamp

Well-known member
NSC Patron
Jan 11, 2016
26,182
West is BEST
I suppose it depends on the pay structure.

And your ability to handle rejection from people you call.

I guess if the pay is reasonable and you have a fairly thick skin, could be a pretty good way to earn a living.

Especially if you can be at home during the working day, quite nice I’d have thought?

These are just my thoughts, I haven’t done work like that.
 


timbha

Well-known member
Jul 5, 2003
10,504
Sussex
I understand some of them are high pressure (on you) with automated dialling and targets to be achieved (calls, conversions, etc), and pay based accordingly.
 








Commander

Arrogant Prat
NSC Patron
Apr 28, 2004
13,558
London
I would avoid a job like that at all costs, personally.
Most people would be crap at them an earn very little money. Some people are brilliant and can earn loads.
 


Littlemo

Well-known member
Aug 25, 2022
1,697
I think people are more wary of unsolicited callers because of scams, and the chances of getting beyond many people after the introduction are probably a lot lower now.

I wouldn’t take anything where payment depended on completing surveys for that reason, if you are getting paid an hourly rate regardless then that’s probably better. Go into it being prepared to give it up if you have to, some survey companies are legit, but if you find yourself telling folk they’ve been in an accident then you are likely to want to reconsider this choice.
 






Westdene Seagull

aka Cap'n Carl Firecrotch
NSC Patron
Oct 27, 2003
21,526
The arse end of Hangleton
Anyone here had experience of this - good, bad or indifferent.

Have just left employment after 15 years with an organisation and the "jobfinder" sites I have registered with are sending a large number of posts from organisations in this area seeking people for this.
The experience I've had is as a prospective customer - nowadays I only answer calls from numbers I recognise and I hate being sold to. I'd suggest because of people like me the role could be quite challenging.
 


Chicken Run

Member Since Jul 2003
NSC Patron
Jul 17, 2003
19,804
Valley of Hangleton
I suppose it depends on the pay structure.

And your ability to handle rejection from people you call.

I guess if the pay is reasonable and you have a fairly thick skin, could be a pretty good way to earn a living.

Especially if you can be at home during the working day, quite nice I’d have thought?

These are just my thoughts, I haven’t done work like that.
Wise words TC 👍
 


Tom Hark Preston Park

Will Post For Cash
Jul 6, 2003
72,321
The experience I've had is as a prospective customer - nowadays I only answer calls from numbers I recognise and I hate being sold to. I'd suggest because of people like me the role could be quite challenging.
This. People hate cold callers. It's just intrusive noise. I seriously doubt this role pays anything like a basic living wage. It'll be based purely on sales. You'll probably be lucky to cover the cost of your phone bills. Just say no :nono:

*edit* both my son and his g/f did cold calling for a while. Let's just say that ringing people up during Corrie to try and sell them drain insurance rarely ended well. Taking the positives, the abuse did a great job of toughening them up for when they got proper customer-facing roles. Now it's like water off a duck's back. Talk to the hand 🖐
 
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Herr Tubthumper

Well-known member
NSC Patron
Jul 11, 2003
62,683
The Fatherland
What exactly are telephone surveys? Who are the company’s clients? Would you call someone representing say Heinz and ask their preference tomato ketchup?
 


rippleman

Well-known member
Oct 18, 2011
4,988
I get a couple of calls from Kantar conducting surveys on behalf of HMRC at the office, during office hours.

I always participate but nothing ever changes.

But I'm guessing that is a proper survey rather than trying to flog something to people which they don't want during Corrie!
 




Herr Tubthumper

Well-known member
NSC Patron
Jul 11, 2003
62,683
The Fatherland
I get a couple of calls from Kantar conducting surveys on behalf of HMRC at the office, during office hours.

I always participate but nothing ever changes.

But I'm guessing that is a proper survey rather than trying to flog something to people which they don't want during Corrie!
Next time can you tell them Herr Tubthumper is owed 745 for over a year now....and he wants it back.
 


studio150

Well-known member
Jul 30, 2011
30,226
On the Border
Would have thought survey companies would get a better response from on line/email these days rather than cold calls.

I would expect a lot of unanswered calls, calls that are added within seconds, abuse, challenges that you have acted unlawfully.

Just think of the charity chuggers on the street, where people hurry past or crossover the road To avoid.

Probably the same experience but without the wet and cold weather as you're at home.
 


Herr Tubthumper

Well-known member
NSC Patron
Jul 11, 2003
62,683
The Fatherland
Next time can you tell them Herr Tubthumper is owed 745 for over a year now....and he wants it back.
Hallelujah! After 18 months and numerous call and having to submit the same form 3 times I finally have my money!
 






Justice

Dangerous Idiot
Jun 21, 2012
20,658
Born In Shoreham
When I was at school I had a job in the evenings cold calling for a kitchen company it was amazing how many leads you could get.
 




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