Can you post a link to the survey please?
Not enough questions, loads of glitches and one of the few questions isn't even about travel.
Other than that, fantastic survey.
Actually it was an easy survey! I was asked about my experience, how I get to the Amex (I said 'other' and listed all the methods I use), my post code, what station I use (always London Road if I go by train) and how much I spend at the Amex. That was it!
Piece of piss! Can't believe so many people are moaning! All you out-of-towners should support your local teams instead of whinging on here! Well done the club for producing an informative and easy-to-complete survey which I'm sure will give them loads of useful information.
Sarcasm included?
Oh yes. People are saying "well I did it ok" implying that there was nothing wrong with it. And there isn't if you live in BN1 and have a pretty set matchday routine, it took me about 30 seconds to complete. But as has been pointed if you live further afield and employ a number of methods of transportation, often in the same journey, it appears to fall over badly.
Oh yes. People are saying "well I did it ok" implying that there was nothing wrong with it. And there isn't if you live in BN1 and have a pretty set matchday routine, it took me about 30 seconds to complete. But as has been pointed if you live further afield and employ a number of methods of transportation, often in the same journey, it appears to fall over badly.
Took two seconds to complete.
This seems to be following an all too familiar pattern:
1. Club makes an announcement about something
2. It turns out to be half-baked/not quite as it first seemed/applies to only a few people
3. Outcry on NSC
4. Club says 'oops!', we'll sort it out
5. Fans become disillusioned about what is going on
The club really are showing alarming signs of ineptitude, particularly when it comes to all things PR/communication.
The club is a multi-million pound business/operation and we are being charged more and more to be part of it so the club really needs to up its game if it wants to be taken seriously and start getting back some of the goodwill from fans which slowly seems to be ebbing away.