[Misc] Ticketmaster E-tickets aggro

[Easy 10]

OK, so my sister and I bought tickets to that Abba Voyage thing for my parents through Ticketmaster for later this month (my sister has the Ticketmaster app on her phone). All fine and dandy, except for the fact that neither my mum or dad have smartphones, just the old ancient clockwork jobbies. We ASSUMED we'd just be able to print out these tickets for them, displaying the QR code, to be scanned at the entrance (as you can do at the Amex). Except for this on the Ticketmaster site:

"Tickets for the concert are e-tickets and your phone is your ticket. Locate your tickets in your Ticketmaster account, or in your app. When you go mobile, your tickets will not be emailed to you or available for print."

Brilliant! You can apparently share the e-tickets to someone else as a gift, but they also have to have the Ticketmaster app on their phone. So apparently, unless I am grossly mistaken, you MUST have a smartphone in order to get in. We've tried contacting Ticketmaster to find out whether a printout will suffice to be scanned at the door, but naturally they don't employ anyone in a customer service role, so you're stuck with a Bot. Which is about as much use as Matt Hancock off his tits on skag.

Is it really the case that a printed QR code for the ticket wouldn't be accepted at the door ?? Or am I just being a div and misreading the gumpf

 

[Bozza]

Q: What if my phone breaks, dies, or is lost/stolen before I arrive?
A: Simply come to the box office, present your ID, and we can issue you a printed ticket.

https://www.nationwidearena.com/assets/doc/FAQ-QR-Digital-Ticketing-b0348a8d0f.pdf

 

[Is it PotG?]

Smartphones....the name of the game I'm afraid.

 

[Guinness Boy]

Smartphones....the name of the game I'm afraid.

More money for Apple - The Winner Takes It All

 

[Easy 10]

Q: What if my phone breaks, dies, or is lost/stolen before I arrive?
A: Simply come to the box office, present your ID, and we can issue you a printed ticket.

https://www.nationwidearena.com/assets/doc/FAQ-QR-Digital-Ticketing-b0348a8d0f.pdf

Cheers @Bozza that might be a useful fallback then. At the moment we're reviving an old iPhone to install Ticketmaster on it, so we can transfer it to their account on the app (they do have their own Ticketmaster account, but only on their laptop atm).

My parents are not in the least bit tech savvy though. The last thing I want them getting to the door and having a load of aggravation getting in.

 

[Mr Bridger]

Does your mother know that On Arrival, The visitors can send an SOS the day before you came?

 

[Iggle Piggle]

Have you got an old smartphone in your draw? Power it up, download the app, login and hand it over. Admittedly, that would be like splitting the atom with my old man but you know.

Its also a tactic that works with other tickets as well cough, cough.

 

[Easy 10]

Have you got an old smartphone in your draw? Power it up, download the app, login and hand it over. Admittedly, that would be like splitting the atom with my old man but you know.

Its also a tactic that works with other tickets as well cough, cough.

Thats the route we're trying ATM. If we can get that up and running, then there will be a series of intensive training modules followed by several trial runs with my old man so he can call it up on the night.

 

[Easy 10]

Does your mother know that On Arrival, The visitors can send an SOS the day before you came?

I'm just dreading that Ring, Ring on the night

 

[Iggle Piggle]

Thats the route we're trying ATM. If we can get that up and running, then there will be a series of intensive training modules followed by several trial runs with my old man so he can call it up on the night.

Module 10 I'm guessing will be

**** sake Dad, it's the *******' button that says TICKET MASTER on it. Stop pressing the tree, that's just the home screen.

 

[studio150]

No Doubt About It E Tickets Are The Name Of The Game.

 

[portlock seagull]

OK, so my sister and I bought tickets to that Abba Voyage thing for my parents through Ticketmaster for later this month (my sister has the Ticketmaster app on her phone). All fine and dandy, except for the fact that neither my mum or dad have smartphones, just the old ancient clockwork jobbies. We ASSUMED we'd just be able to print out these tickets for them, displaying the QR code, to be scanned at the entrance (as you can do at the Amex). Except for this on the Ticketmaster site:

"Tickets for the concert are e-tickets and your phone is your ticket. Locate your tickets in your Ticketmaster account, or in your app. When you go mobile, your tickets will not be emailed to you or available for print."

Brilliant! You can apparently share the e-tickets to someone else as a gift, but they also have to have the Ticketmaster app on their phone. So apparently, unless I am grossly mistaken, you MUST have a smartphone in order to get in. We've tried contacting Ticketmaster to find out whether a printout will suffice to be scanned at the door, but naturally they don't employ anyone in a customer service role, so you're stuck with a Bot. Which is about as much use as Matt Hancock off his tits on skag.

Is it really the case that a printed QR code for the ticket wouldn't be accepted at the door ?? Or am I just being a div and misreading the gumpf

Rest assured you are going to see an event like no other. No words, clips or pics can describe just how astonishingly real it is. Add the joy and brilliance that is their music, and it’s quite possibly the greatest thing I’ve ever seen. Including when Vincente hit the Derby crossbar!

The 8th wonder of the world currently lies in East London!

 

[Easy 10]

Rest assured you are going to see an event like no other. No words, clips or pics can describe just how astonishingly real it is. Add the joy and brilliance that is their music, and it’s quite possibly the greatest thing I’ve ever seen. Including when Vincente hit the Derby crossbar!

The 8th wonder of the world currently lies in East London!

Sadly I'm not going (if I was, then there wouldn't be all this tech aggravation!). But yeah, I've heard it is absolutely amazing.

 

[Bozza]

Cheers @Bozza that might be a useful fallback then. At the moment we're reviving an old iPhone to install Ticketmaster on it, so we can transfer it to their account on the app (they do have their own Ticketmaster account, but only on their laptop atm).

My parents are not in the least bit tech savvy though. The last thing I want them getting to the door and having a load of aggravation getting in.

I'd probably just set up a Ticketmaster account for one of them, do the transfer and then print out whatever you can and make sure the one you've transferred the tickets to has ID on the day in question.

Rock up to the ticket office with printout and ID and they'll be sorted out.

 

[Easy 10]

I'd probably just set up a Ticketmaster account for one of them, do the transfer and then print out whatever you can and make sure the one you've transferred the tickets to has ID on the day in question.

Rock up to the ticket office with printout and ID and they'll be sorted out.

Yep, thats pretty much the plan. We've got their ticketmaster account up on the spare phone now, the tickets have been transferred, they're now in my mums name so they'll be taking the phone with them, the printouts, and ID. I'm sure they'll be good now.

Oh for the days when tickets were tickets though. A mate of mine has got every ticket stub from every gig he ever went to, all mounted in an enormous frame in his hallway. Its fascinating to look at. I've got one meself of some of the most important Albion ticket stubs in our history (Doncaster, Hereford, Cardiff, Plymouth, Peterboro, Wembley, Swindon, Hudds etc).

Now what have we got ? A poxy online QR code. Modern football sucks.

 

[Swansman]

As a non-smartphone-user, I frequently have to emulate a phone on my laptop to get things done.

Not difficult, but requires you to drag along your computer.

 

[Eeyore]

Smartphones....the name of the game I'm afraid.

OK, so my sister and I bought tickets to that Abba Voyage thing for my parents through Ticketmaster for later this month (my sister has the Ticketmaster app on her phone). All fine and dandy, except for the fact that neither my mum or dad have smartphones, just the old ancient clockwork jobbies. We ASSUMED we'd just be able to print out these tickets for them, displaying the QR code, to be scanned at the entrance (as you can do at the Amex). Except for this on the Ticketmaster site:

"Tickets for the concert are e-tickets and your phone is your ticket. Locate your tickets in your Ticketmaster account, or in your app. When you go mobile, your tickets will not be emailed to you or available for print."

Brilliant! You can apparently share the e-tickets to someone else as a gift, but they also have to have the Ticketmaster app on their phone. So apparently, unless I am grossly mistaken, you MUST have a smartphone in order to get in. We've tried contacting Ticketmaster to find out whether a printout will suffice to be scanned at the door, but naturally they don't employ anyone in a customer service role, so you're stuck with a Bot. Which is about as much use as Matt Hancock off his tits on skag.

Is it really the case that a printed QR code for the ticket wouldn't be accepted at the door ?? Or am I just being a div and misreading the gumpf

I know it's for your parents.

But does your mother know ?

 

[Superphil]

Had tickets from them for a Parkway Drive gig we couldn’t go to last month. There was no option to transfer the tickets to someone else, regardless of whether they had a ticket master account, and as has been said, no option to print the tickets out. I guess something to do with stopping resales of a ticket that one of their preferred resellers hadn’t originally purchased.
Ended up giving my ticketmaster login details to the people we gave the tickets to so that they could access the gig.