*****The offical play off ticket rush*****

[El Presidente]

Liverpool you say, simple some sort of all out lads union stunt is required.

That gives me an idea.....

 

[TonyW]

Was that before a playoff match too?

I've worked there in total for 15 years, love the place and the people.

I presume you never carry a wallet

 

[kingcole]

Worked fine on iPad this morning. Just don't think the iPad knew how to handle the queue thing. Oddly the iPhone did

 

[El Presidente]

I presume you never carry a wallet

....or have alloy wheels

 

[Braders]

Tickets sorted , cannot wait now!!!

 

[Greg Bobkin]

Having no joy ringing the ticket office this morning, despite email saying it was open from 9am. Anyone know if it if a demand issue, or just no-one in to answer phones yet, or something else?

 

[ngood77]

Sorry if this has been covered, but does anyone know if I can upgrade my kids Season ticket to adult on line, or will I have to do by phone. I've already upgraded to Gold membership for the game, but can't see how to change U18 to Adult?

I have just done this by logging into the child's account rather than your own account.

 

[soistes]

Having no joy ringing the ticket office this morning, despite email saying it was open from 9am. Anyone know if it if a demand issue, or just no-one in to answer phones yet, or something else?

Same problem here. I assume it's to do with volume of calls so I guess just keep trying.

 

[Crispy Ambulance]

Having no joy ringing the ticket office this morning, despite email saying it was open from 9am. Anyone know if it if a demand issue, or just no-one in to answer phones yet, or something else?

Nope, not yet. Started dead on 9, initially got 'sorry, can't connect' message, re-tried and it rang for ages before cutting out. Now back to 'sorry....' message.

 

[warlingham seagull]

Gold membership registered, email saying Amex card rejected (!) unable to access my reserved seats on the website. And then the phone line 'sorry your call cannot be completed'

 

[Bez]

So on Saturday I upgraded to gold membership, got an email to say I had been successful. Easy I thought, but I have han no confirmation, my ticket does not seem to be showing online, and no payment seems to have been taken, so now im stuck not knowing anything, I had not planned to spend all morning trying to ring the ticket office. Do I just not worry because I have the email saying I'm in the auto renew scheme.

 

[warlingham seagull]

costing a fortune in 0844 calls.......

 

[Luke93]

Trying to ring up... No bloody luck so far

 

[Magic City]

So on Saturday I upgraded to gold membership, got an email to say I had been successful. Easy I thought, but I have han no confirmation, my ticket does not seem to be showing online, and no payment seems to have been taken, so now im stuck not knowing anything, I had not planned to spend all morning trying to ring the ticket office. Do I just not worry because I have the email saying I'm in the auto renew scheme.

This is the exact same situation that I am in, literally no idea what to do!

 

[LamieRobertson]

So on Saturday I upgraded to gold membership, got an email to say I had been successful. Easy I thought, but I have han no confirmation, my ticket does not seem to be showing online, and no payment seems to have been taken, so now im stuck not knowing anything, I had not planned to spend all morning trying to ring the ticket office. Do I just not worry because I have the email saying I'm in the auto renew scheme.

was that before 3pm?

 

[Barham's tash]

So on Saturday I upgraded to gold membership, got an email to say I had been successful. Easy I thought, but I have han no confirmation, my ticket does not seem to be showing online, and no payment seems to have been taken, so now im stuck not knowing anything, I had not planned to spend all morning trying to ring the ticket office. Do I just not worry because I have the email saying I'm in the auto renew scheme.

Ring ring and thrice ring.

IT's no good rocking up on Thursday with a confirmation of gold membership email.

I just had two phones on the go ringing since 0855 and got through and all sorted at 09.15.

 

[warlingham seagull]

same for me - still the same this morning

 

[Bez]

My confirmation email came in at 3.08, says its all been succesful

 

[WildWood]

This is the exact same situation that I am in, literally no idea what to do!

I had this - try going back into your account & refining the search fields to just say 28th April - 5th May. I found my purchase that way thank Christ!! Although the status is "printed" when it should be uploaded onto the ST??

 

[Greg Bobkin]

I'm through, and holding…