Technical Help - Opening Word Docs

[Rugrat]

Not sure what started this, but for the past week or two I've not been able to open Word Docs sent to me as email attachments. I get this message after I've downloaded. I have to open in Wordpad but it's a drag and I need the functionality of Word. Does anyone have any ideas? None of the three things in the warning work/or are the problem. Driving me nuts!

 

[Dave the OAP]

Reinstall office/word, and take the option to repair.

Clear out your cache before you do it though and give it a go

 

[swindonseagull]

Not sure what started this, but for the past week or two I've not been able to open Word Docs sent to me as email attachments. I get this message after I've downloaded. I have to open in Wordpad but it's a drag and I need the functionality of Word. Does anyone have any ideas? None of the three things in the warning work/or are the problem. Driving me nuts!

Are they word docs or open office? (.osd) somettimes word has problems with .osd

 

[Rugrat]

Reinstall office/word, and take the option to repair.

Clear out your cache before you do it though and give it a go

It's office starter and was preloaded when I bought the lappy about 18 months ago ... no disc

 

[Rugrat]

Are they word docs or open office? (.osd) somettimes word has problems with .osd

Defo Word ... neither .doc or .docx will open

 

[Dave the OAP]

It's office starter and was preloaded when I bought the lappy about 18 months ago ... no disc

Ah...have a look on the office web site...there are some excellent forums on there and they may be able to help.

Also if it was a install...there may be a system partition you can repair from where they hide the install files

 

[KZNSeagull]

you can also install Word readers and converters from the microsoft website as an interim.

 

[centurion40]

Not sure what started this, but for the past week or two I've not been able to open Word Docs sent to me as email attachments. I get this message after I've downloaded. I have to open in Wordpad but it's a drag and I need the functionality of Word. Does anyone have any ideas? None of the three things in the warning work/or are the problem. Driving me nuts!

I've had this before, if it's the same problem I had it's due to you having an older version of word, .docx files are generated by newer versions, older ones will not open them, you need to download a compatibilty program, I have included the link to the download, it's cosher as it's a microsoft download, hope this helps

Download: Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats - Microsoft Download Center - Download Details

 

[perseus]

Viruses (Trojans) are sent by EMail with the .doc suffix. Beware !

 

[Rugrat]

I've had this before, if it's the same problem I had it's due to you having an older version of word, .docx files are generated by newer versions, older ones will not open them, you need to download a compatibilty program, I have included the link to the download, it's cosher as it's a microsoft download, hope this helps

Download: Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats - Microsoft Download Center - Download Details

Thanks took a look but 'fraid not. I'm on latest version and only just started being a prob 2 weeks ago

you can also install Word readers and converters from the microsoft website as an interim.

Thanks .. will give it a go

Ah...have a look on the office web site...there are some excellent forums on there and they may be able to help.

Also if it was a install...there may be a system partition you can repair from where they hide the install files

Found a forum and posted .. thx

 

[Yoda]

It's office starter and was preloaded when I bought the lappy about 18 months ago ... no disc

You can still run a repair by going to Control Panel > Add or Remove Programes > Select Microsoft Office (which ever version you are running) > Change > Repair

 

[Rugrat]

You can still run a repair by going to Control Panel > Add or Remove Programes > Select Microsoft Office (which ever version you are running) > Change > Repair

Unfortunately didn't fix

 

[bha100]

Any good for you??

http://adel-aboulhuda.blogspot.co.uk/2010/10/how-to-fix-word-experienced-error.html

 

[HovaGirl]

Could it be that the word docs are an older version which your system cannot open?

 

[Rugrat]

Any good for you??

http://adel-aboulhuda.blogspot.co.uk/2010/10/how-to-fix-word-experienced-error.html

Bingo! TVM indeed

 

[Laptop Ell]

Any good for you??

http://adel-aboulhuda.blogspot.co.uk/2010/10/how-to-fix-word-experienced-error.html

You beat me to it BHA100

This is a fairly common issue, and the method listed does indeed fix it.