Stubborn Staff in the Superstore

[Dr. No]

Not sure but is it possible the football league could deduct points over this?

No.

 

[nwgull]

I am afraid these sorry stories just about sum the club up, in all aspects from the shop to the ticket office. This is why I and my sons are no longer season ticket holders. Until the club realise it is us doing them a service and not vice versa, it will continue. Still, when The Albion are bottom of the premier league, without a win in ten; playing to a half empty stadium, without the fair weather glory hunters, maybe then they might get it!

Most of the Amex match day staff are there 23 times a season. It's a bit harsh to sum up the management of a club based on the occasional lack of pragmatism from a young and inexperienced minimum wage member of staff. You're missing out on possibly the most exciting season and some of the best players we've ever had as a result.

 

[Your Mum]

It's Christmas, we won 3-0 and we're top of the league. I couldn't give a Sh1t about your...

...mum

 

[herecomesaregular]

I saw the thread title and was hoping for a video of a staffy in Tesco's being stubborn, maybe refusing to drop the toddler it was currently mauling.

Just to defend the Staffordshire terrier, they are one of very few breeds recommended by the Kennel Club to have as a family pet with children. Also known as the Nanny Dog. So unfairly maligned and you are perpetuating the myth sir! Only say this from regularly visiting the RSPCA rehoming centre.

 

[Herr Tubthumper]

My wife bought me a Nike sweatshirt by mailorder from the club superstore for xmas. Unfortunately after trying it on it wasn't the right size.

So I took it back this morning to swap it for one a size larger. However, although they had plenty on the rail in the required size, when I took it to the check out l was told, 'sorry, no returns on matchdays'.

So despite the fact there was hardly anyone else in the store, and both the returned item and the new item both had the same value, the staff could not, or would not help, saying come back later in the week and we'll do it.

Well that's all well and good if your don't have to work, but miost of us do! It's a shame a liitle common sense couldn't have been applied.

Why not take up one of the many new year gym offers and get the top to fit this way?

 

[Cowfold Seagull]

Why not take up one of the many new year gym offers and get the top to fit this way?

Because I already attend a gym twice a week and I am not fat. Next question Herr Tubby?.

 

[darkwolf666]

Well if you don't give a sh1t, then why bother replying to the thread? Just save your energy.

Oh come on, have some festive spirit - it was a throw away light-hearted comment, which to date has 29 thumbs up, so there are plenty who did see the funny side of the it!

 

[darkwolf666]

I am afraid these sorry stories just about sum the club up, in all aspects from the shop to the ticket office. This is why I and my sons are no longer season ticket holders. Until the club realise it is us doing them a service and not vice versa, it will continue. Still, when The Albion are bottom of the premier league, without a win in ten; playing to a half empty stadium, without the fair weather glory hunters, maybe then they might get it!

Bloody hell, I didn't realise Scrooge was a Brighton fan - who stole your Christmas spirit?

 

[Herr Tubthumper]

Because I already attend a gym twice a week and I am not fat. Next question Herr Tubby?.

Maybe three or four times a week then? When the missus has bought me items of clothing which are too small I've taken the hint. For example it took me a solid 3 months before I could squeeze into the black wet-look briefs she recently bought me.

 

[daveybgtt]

Just to defend the Staffordshire terrier, they are one of very few breeds recommended by the Kennel Club to have as a family pet with children. Also known as the Nanny Dog. So unfairly maligned and you are perpetuating the myth sir! Only say this from regularly visiting the RSPCA rehoming centre.

Might as well leave a loaded gun lying around, I could dress one of those up in human clothes and say "isn't it cute" but it could still go off at any minute and blow your face off.

 

[Guinness Boy]

A friend of mine had some goods to pick up at the shop from a click and collect order but was told that they couldn't get them because the pick up window was the same as the one printing numbers on shirts, and there were too many shirt printing orders. No idea if that's normal or not and certainly hadn't thought about starting a thread on here about it, but it is weird that you don't get the full range of services on the one day when a huge number of Brighton fans will be able to go in to the shop.

 

[rippleman]

Quite so. In my case all I wanted to do was a simple swap, one item for another of the same garment, no money changing hands whatsoever.

Surely that would be done more quickly than someone just wanting to pay for a new item?

Like I said, common sense largely seems to be a thing rooted to the past.

but...but...we have the BEST football CEO in the world. Surely he wouldn't be treating his money-spending customers with total contempt?

 

[alfredmizen]

Maybe three or four times a week then? When the missus has bought me items of clothing which are too small I've taken the hint. For example it took me a solid 3 months before I could squeeze into the black wet-look briefs she recently bought me.

They were rubber incontinence pants !

 

[Cowfold Seagull]

Maybe three or four times a week then? When the missus has bought me items of clothing which are too small I've taken the hint. For example it took me a solid 3 months before I could squeeze into the black wet-look briefs she recently bought me.

Apologies if I reacted a tad too quickly. but I seem to have been renamed Attilla the Hun since I started this thread.

 

[Exile]

I am afraid these sorry stories just about sum the club up, in all aspects from the shop to the ticket office. This is why I and my sons are no longer season ticket holders. Until the club realise it is us doing them a service and not vice versa, it will continue. Still, when The Albion are bottom of the premier league, without a win in ten; playing to a half empty stadium, without the fair weather glory hunters, maybe then they might get it!

Stories like the ones below?

A couple of frankly trivial customer service issues, do not 'sum the club up, in all aspects" at all, do they? There have been 30,000 tickets sold for each of the last few (and next) few games. Plenty of people are having a GREAT time, thanks to what the club, as a whole, is achieving. You crack on spiting yourself though. Shame for your sons, mind.

On the plus side, I got to my seat in the WSU today to find a bag on it containing a birthday card (addressed to me, don't worry: I didn't steal one off some kid) and a lovely new scarf. I was really rather thrilled with this small but very nice gesture. I love the Albion sometimes

Recently I received an email from the club asking why my under16 wasn't occupying her seat in the family stand. I explained she was very poorly ad they offered to arrange a player visit! I suggested a card instead and they sent a lovely Bruno signed shirt. Amazing!

It was my boys 16th on the villa game and I had emailed supporter services to see if they could read out a happy birthday at half time, they responded with a form to fill out via email for seat number and other stuff and when we got to the seat there was a bag with a scarf and a birthday card which was a nice touch .

 

[portlock seagull]

Maybe three or four times a week then? When the missus has bought me items of clothing which are too small I've taken the hint. For example it took me a solid 3 months before I could squeeze into the black wet-look briefs she recently bought me.

That has left me with a very powerful image! Merry Xmas Herr T!

 

[Albion my Albion]

Well if you don't give a sh1t, then why bother replying to the thread? Just save your energy.

I, OTOH, give a very timid, mild sh1t and feel that your agony at not being able to return a miss-sized shirt on match day deserves a mild, timid reaction.

 

[BN9 BHA]

Maybe three or four times a week then? When the missus has bought me items of clothing which are too small I've taken the hint. For example it took me a solid 3 months before I could squeeze into the black wet-look briefs she recently bought me.

This thread is fine WITHOUT pictures

 

[Albion my Albion]

This thread is fine WITHOUT pictures

We've had these kind of images for a long, long time

 

[alfredmizen]

This thread is fine WITHOUT pictures