Ernest
Stupid IDIOT
I had the same experience and was not happy. I saw the notices on the doors which talked of exchanging after the 28th and asked the girl on the nearest till whether she really expected me to come back tomorrow doing best part of 80 miles round trip. She replied that the top would be exchanged after the match, which it duly was -by this time, they had probably had several complaints, and decided to relent. Would it not have been better to have organised a corner of the shop near a till to do this, knowing that at this time, there will be such exchanges, and thus placate fans, who had spent good money in the club shop to boost Albion's coffers? NO, instead there was a try-on, so that the staff would not be inconvenienced from making as much dosh as possible. Very poor attitude shown..
Why does this make me feel HAPPY ?