[Albion] Season ticket farce trying to get into the ground

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Jeremiah

John 14 : 6
Mar 15, 2020
2,520
Hove
Seemed to be huge queues all round the stadium today 25 minutes before kick off - which is unusual.
 




Originunknown

BINFEST'ING
Aug 30, 2011
3,155
SUSSEX
No issues whatsoever if you had checked your pass had updated correctly. May have needed to redownload from the ticket site or force update in wallet settings.

User error.
 


beorhthelm

A. Virgo, Football Genius
Jul 21, 2003
36,014
No issues whatsoever if you had checked your pass had updated correctly. May have needed to redownload from the ticket site or force update in wallet settings.

User error.

when you force the user to do unexpected or unintuitive steps, its application error. not for a user to check some tech solution has updated correctly.
 














The Antikythera Mechanism

The oldest known computer
NSC Patron
Aug 7, 2003
8,085
Sauce? ???

Time of your post must be within 5 minutes either way of my seamless entry to North Stand with an ST loaded onto an android phone. Nobody in front of me seemed to be encountering any problems either. Hard to believe none of them had android phones

Five us went into ESU about 13:10, three Apple phones straight in, two Androids not accepted although showing correct ticket. They were told to go to the ticket office for paper tickets and we’re told about the problem with Androids.
 










beorhthelm

A. Virgo, Football Genius
Jul 21, 2003
36,014
Depends on your phone settings, club provided clear guidelines ahead of time. They can't do much else.

other than a card, option to print, all the other options that dont require dependancy on a specific phone setup.
 


amexer

Well-known member
Aug 8, 2011
6,830
If many phones not working should let you in not send to ticket office. However not heard from anyone as to how long queue was at ticket office
My card was ok
 






dazzer6666

Well-known member
NSC Patron
Mar 27, 2013
55,518
Burgess Hill
Queue looked long for WSL around 2.15 but moved quickly. Only hold-up seemed to be people faffing around with their phones (just in front of us for example couple still had their phones in their pockets as they got to the turnstile :wrong::wrong::facepalm:). Straight in with my android and junior’s apple when we scanned.
 




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